Widges w=shop page error : public_html/wp-content/plugins/et-core-plugin/app/models/widgets/swatches

This topic has 6 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

  • Avatar: Martin
    Martin
    Participant
    June 15, 2024 at 08:06

    Multiple php Error on the widget for Filter

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2024 at 08:51

    Hello, Martin,

    Thank you for reaching out to us.

    To assist you further, could you please provide the URL of the page where the issue is visible, along with temporary FTP access?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Martin
    Martin
    Participant
    June 15, 2024 at 16:23

    See in private chat

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    for this information.
    Avatar: Martin
    Martin
    Participant
    June 15, 2024 at 16:55

    You can see in Safarie you can see the PHP error line and in Chrom the widgets jut do not show

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 15, 2024 at 21:09

    Hello, Martin,

    Thank you for reaching out and providing the details of the issue you are experiencing. It appears that the problem is occurring because no product attributes have been selected for any of the filters, which is necessary for the widgets to display correctly. I have attached a screenshot for your reference to help clarify the details.

    Please review the screenshot and ensure that the appropriate attributes are selected for the filters. This should resolve the issue with the widgets not displaying in Chrome and the PHP error you are seeing in Safari.

    If you need further assistance or have any other questions, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 16, 2024 at 17:36

    Dear Martin,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Widges w=shop page error : public_html/wp-content/plugins/et-core-plugin/app/models/widgets/swatches’' has been successfully resolved, and the topic is now closed for further responses

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