Shop language is different then our website

This topic has 7 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: JZ
    JZ
    Participant
    June 19, 2024 at 13:15

    Hello,

    Our language in our website is Turkish. However, the shop language appears to be english. How, can we change it to Turkish?

    Thanks

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2024 at 13:52

    Hello,

    Thank you for reaching out to us with your query.

    You need to translate WooCommerce https://woocommerce.com/document/woocommerce-localization/ , theme, and plugins https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    Appearance > Widgets > Shop sidebar > edit titles of widgets.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: JZ
    JZ
    Participant
    June 21, 2024 at 05:53

    Hello,
    We have multiple other shops using different themes. Woocommerce supports Turkish and it shows Turkish language in our other sites with different themes.
    Does Xstore not support Turkish?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2024 at 06:59

    Hello,

    We are pleased to inform you that Xstore supports the Turkish language.

    For guidance on how to translate the theme, please refer to our documentation at the following link: [Xstore Theme Translation Documentation](https://xstore.helpscoutdocs.com/article/30-base-theme-translation).

    Best Regards,
    8Theme’s Team

    Avatar: JZ
    JZ
    Participant
    June 22, 2024 at 17:24

    Hello,
    We have uploaded the po files. The plugin language has changed to Turkish but the woocommerce still shows english. We have selected Turkish from the settings of the theme too.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 07:40

    Hello JZ,

    Thank you for reaching out to us with your queries.

    Could you please provide temporary wp-admin access? We need to check your current settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 24, 2024 at 18:46

    Dear JZ,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Shop language is different then our website’' has been successfully resolved, and the topic is now closed for further responses

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