This topic has 3 replies, 3 voices, and was last updated 5 months ago ago by Andrew Mitchell
Dear Support Team,
I am experiencing an issue while trying to import the “Animals01” demo. Despite multiple attempts, my store appears broken after the import is complete. Specifically, the header does not display, and the overall layout is disrupted.
Could you please assist me in resolving this issue?
Thank you for your support.
Dear Zito9,
Thank you for reaching out to us with your queries.
Could you please provide temporary wp-admin access? We need to check your current settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Dear Zito9,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘an issue while trying to import the “Animals01” demo.’' has been successfully resolved, and the topic is now closed for further responses