Sales Booster deactivite widgets is not working

This topic has 3 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Malileon
    Malileon
    Participant
    June 20, 2024 at 21:51

    I cannot deactive some widgets in Sales Booster.

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 21, 2024 at 05:19

    Hello, @Malileon,

    Thank you so much for purchasing our theme and contacting our support center.

    We are reaching out to kindly request that you update to the latest version of your theme and the XStore Core plugin. This update is crucial for maintaining the functionality and security of your website. https://xstore.8theme.com/update-history/

    Additionally, we have noticed a potential cache issue on your end. We recommend that you clear your browser’s cache and then access your site using a fresh browser session. We believe this step will help resolve any existing issues.

    Should the problem persist, we kindly ask you to provide us with your site’s wp-admin access credentials. Please submit these details in the designated private content area. This will allow us to thoroughly review your settings and provide you with the most effective support.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation. We appreciate your prompt attention to these matters and look forward to your response.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 23, 2024 at 22:58

    Dear Malileon,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Sales Booster deactivite widgets is not working’' has been successfully resolved, and the topic is now closed for further responses

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