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Very slow work of a Theme, resource usage

This topic has 6 replies, 3 voices, and was last updated 4 months, 4 weeks ago ago by Andrew Mitchell

Anastasiia

Participant

June 22, 2024 at 17:26

I have a problem with high resource usage of the Theme. I did only small changes via Elementor, and everything is working very slowly in WP Dashboard and website also. I have contacted supports of hosting first asked whats the problem. They respond that the limits of resources are reached and send me this screen. Im using fastcomet hosting PLUS PLAN(See attached screenshot). Is something wrong maybe with the Xcore plugin? Or i dont understand something. Will it help if i buy better plan? Could you please maybe check if everything, in case i didnt that much, and i have basic plugins installed and im sure that they cant cause that problem. Or its problem not with hosting but with your theme. Could you check please and reccomend something?

Please, contact administrator
for this information.

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#401028 Copied Theme version: 9.3.13

5 Answers

Anastasiia

Participant

June 22, 2024 at 17:54

Here the answer of hosting supports

Please contact administrator
for this information.

#401033 Copied

Anastasiia

Participant

June 22, 2024 at 18:03

Loading between pages terrible, also this Cards loads very slowly

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support staff only.

#401034 Copied

Rose Tyler

Support staff

June 23, 2024 at 10:39

Hello Anastasiia,

Thank you for contacting us and for using XStore.

1/ We’ve disabled Ajaxify for some elements on your Hoem page – https://prnt.sc/Xk_D__RWFl_1
Please clear cache and check how it works now.
2/ Please try to downgrade PHP version to 8.1 (the hosting provider can do this for you).
3/ Try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Warm Regards,
The 8Theme Team

#401082 Copied

Anastasiia

Participant

June 25, 2024 at 18:34

Ok, for now i will mark it as solved, because ive got a new plan from hosting so maybe it will help me, but for sure i will contact you again. And open a new topic with other question

#401621 Copied

Andrew Mitchell

Support staff

June 25, 2024 at 18:34

Dear Anastasiia,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#401622 Copied
Tagged: best selling woocommerce themes, efficient woocommerce themes, fast loading woocommerce themes, optimize woocommerce theme, performance woocommerce themes, reduce theme resource usage, speed up woocommerce theme
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