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Slider Problem like I want to adjust the size of the slider

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

WinWithWeb

Participant

June 24, 2024 at 04:49

I used a Xstore slider option on the homepage of the theme but it is not going my way. I want to adjust the size of the container and slider according to the sections and theme which are previously placed, I want to shift the border radius and size according to the original theme.

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support staff only.

#401127 Copied Theme version: 9.3.13

3 Answers

Tony Rodriguez

Support staff

June 24, 2024 at 05:50

Hello, @WinWithWeb,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#401131 Copied

WinWithWeb

Participant

June 28, 2024 at 14:06

I am having an issue with my mobile view of the slider on the homepage, where I cannot adjust the design with the default theme like the alignment of the text fields, border radius, and border length. So, adjust and address it accordingly with the desktop also.

Please contact administrator
for this information.

#402233 Copied

Tony Rodriguez

Support staff

June 29, 2024 at 05:54

Hello, @WinWithWeb,

Thank you for your response.

1/ We are currently experiencing difficulties accessing your website as the wp-admin login credentials previously provided appear to be invalid or not working.

To proceed with assisting you effectively, could you please provide us with updated wp-admin login details? We kindly ask that you submit these credentials securely in the private content area designated for such sensitive information.

We kindly recommend that you take a complete backup of your site before proceeding.

2/ To assist us in better understanding your design preferences, could you kindly provide a screenshot of an example that you would like to adjust to the default theme like? This will help us ensure that our adjustments meet your expectations.

Thank you for your cooperation. We look forward to resolving your issue as swiftly as possible.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#402302 Copied
Tagged: best selling themes, premium woocommerce themes, responsive woocommerce themes, slider size adjustment, woocommerce customization, woocommerce slider problem, woocommerce themes
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