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Quik view in wishlist page no working i got ajax error

This topic has 21 replies, 4 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

lyana

Participant

June 24, 2024 at 19:54

Hi twam support,

1- in wishlist page when i click quik view i got ajax error

image attached .

2-I have problem with Email Builder , I translate all Emails from Arabic to English , but when i place order( as a customer) in English site, all Title Emails sent to customer in Aarabic( Only title contents are correct) .
Must emails sent to customer depends on site language.it should be Arabic in AR site , and English in EN site .

best regards

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#401328 Copied Theme version: 9.3.13

20 Answers

Andrew Mitchell

Support staff

June 25, 2024 at 11:16

Hello, lyana,

I hope this message finds you well. We are currently experiencing issues with not being able to see the changes made to JavaScript files. Could you kindly disable all caches and the Content Delivery Network (CDN) if active?

We appreciate your prompt attention to this matter.

Best Regards,

8Theme’s Team

#401496 Copied

lyana

Participant

June 25, 2024 at 12:13

Dear Andrew,

I disabled every cashes in server and coudflare , please check

#401514 Copied

lyana

Participant

June 26, 2024 at 08:49

hellow support ,

i am waiting

#401698 Copied

lyana

Participant

June 26, 2024 at 14:48

Hi again ,

My previous issue are not solved untill now .

There is more issues i found .

1- Ajax add to cart does not working in single product .

2-Ajax decrase Quantity in side cart does not working .

3- Fake sale popup , the title of product shows in arabic in ENGLISH site . must be arabic in AR site , and ENGLISH in EN site.

4-Quantity discounts does not showing in single products.

5- ” Out Of stock “badge does not showing in shop page and product page.

Best Regards

Files is visible for topic creator and
support staff only.

#401832 Copied

Andrew Mitchell

Support staff

June 26, 2024 at 16:14

Hello, lyana,

We hope this message finds you well. It appears that there is a compatibility issue with the AJAX functions in the plugin. Our team is currently working diligently to resolve this matter. We will notify you as soon as the issue has been resolved.

Best Regards,

8Theme’s Team

#401878 Copied

lyana

Participant

June 26, 2024 at 18:47

I hope all issues will be resolved so I can go online.

#401916 Copied

lyana

Participant

June 27, 2024 at 09:49

Hello ,

It has been 3 days and the issues have not been resolved, why is there this delay?”

#402004 Copied

Andrew Mitchell

Support staff

June 27, 2024 at 15:17

Hello, lyana,

I hope this message finds you well. Could you please confirm if all caches have been effectively disabled? We have observed that issues related to the wishlist and other functionalities disappear after clearing the browser cache. However, these issues reappear after 2-3 page refreshes and persist until the next cache clearance.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#402090 Copied

lyana

Participant

June 27, 2024 at 15:36

hello,

all cashes are disabled , i am not using any cashes , and CDN disabled.

#402094 Copied

lyana

Participant

June 27, 2024 at 22:25

There is No problem with cashes , pleaaaase solve my issues

4 days i am waiting . its toooo much

#402126 Copied

Rose Tyler

Support staff

June 28, 2024 at 13:35

Hello, lyana,

We hope this message finds you in good health and spirits. We would like to inform you that your inquiry has been forwarded to our technical specialist and will be addressed in due course. Currently, we are experiencing a high volume of inquiries, and it is likely that we will be able to address your concern after the weekend.

We apologize for any inconvenience caused by this delay and sincerely appreciate your patience and understanding.

Best Regards,
8Theme’s Team

#402224 Copied

lyana

Participant

June 29, 2024 at 11:09

Dear Rose,

Thank you , I hope that these issues will be resolved at the beginning of the week.

Best Regards

#402341 Copied

lyana

Participant

July 1, 2024 at 10:42

Hello Team Support,

I am waiting to solve my issues !

thank you

#402536 Copied

Jack Richardson

Support staff

July 1, 2024 at 10:51

Dear @Lyana,

I hope this message finds you well. After dedicating several hours to investigating your concern, we regret to inform you that we have not yet been able to determine the underlying cause of the issue. Due to the complexity and the need to allocate resources to other critical matters, we are unable to continue focusing extensively on this specific issue at this time.

However, we would like to suggest a couple of potential solutions that may help resolve the problem:

1. You can opt to hide the quick view on the Wishlist page by applying the following custom CSS:
`.xstore-wishlist-action .actions-wrapper .show-quickly {
display: none;
}`

2. Alternatively, you may consider deactivating our built-in Wishlist feature and installing the YITH Wishlist plugin, which is a free plugin available on the official WordPress plugins page. You can find it here: https://wordpress.org/plugins/yith-woocommerce-wishlist/. We recommend testing this plugin to see if it resolves the issue, and we would appreciate your feedback on its performance.

We value your understanding and patience in this matter and look forward to your response.

Best regards,
Jack Richardson
The 8Themes Team

#402538 Copied

lyana

Participant

July 1, 2024 at 11:11

Dear jack :

quick view in wishlist page is not the only issue .

i will try Yith wishlist .

what about my other issues , 7 days i am waiting.

1- Ajax add to cart does not working in single product .

2-Ajax decrase Quantity in side cart does not working .

3- Fake sale popup , the title of product shows in arabic in ENGLISH site . must be arabic in AR site , and ENGLISH in EN site.

4-Quantity discounts does not showing in single products.

5- ” Out Of stock “badge does not showing in shop page and product page

#402545 Copied

Jack Richardson

Support staff

July 1, 2024 at 15:09

Dear @Lyana,

I hope this message finds you well. I am writing to address a few points regarding the functionality and compatibility of plugins on your website.

1. We have noticed that the additional Woocommerce Custom Product Addons (5.x.x) plugin you are using for product attributes modifications appears to interfere with the AJAX functionality activated in your Theme Options. You can view this setting here: https://prnt.sc/WjoouKSki1Ch. It is important to note that third-party plugins often introduce their own parameters to products, which may not be compatible with AJAX-based additions.

2. We have verified from our end that the functionality works correctly on your website. For your reference, please see the following link: https://we.tl/t-L1RyGfkcb6.

3. We have taken note of this issue and will aim to address it in an upcoming update.

4. Upon deactivating the plugin mentioned above, the quantity discount was displayed correctly. You can view this here: https://prnt.sc/ixkTKi4Gaiau.

5. As you are utilizing our new Shop Archive builder, please be aware that there are different settings for displaying stock status. These can be adjusted according to your preferences. For more details, please visit: https://prnt.sc/WXn2PxY72QOW. You may choose specific statuses to display or leave it blank to show the stock status for each product.

Thank you for your attention to these matters. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

#402617 Copied

lyana

Participant

July 1, 2024 at 18:15

Dear Jack ,

I am very grateful for your help and patient .

I disable The theme add to cart Ajax as you explained above , and all solved.

All done Except these :

1- ” Out Of stock “badge appears in shop page under the product price , i want it to display like “sale” badge and ” New ” badge on the image.

how can i do that??

2- When i activate The Ajax of plugin ( Woocommerce Custom Product Addons (5.x.x)) , Ajax decrase increase ( + , – ) Quantity in side cart does not working . So i tried in Xstore demo( https://xstore.8theme.com/elementor3/electronic-mega-market/product/fujifilm-instax-link-wide/) and it is the same , i tried to add an product and increase or decrease the quantity in side cart , but there is no change in Subtotal or the price next to Quantity . i tried in chrome , mozilla , microsoft edge browsers .

Only when refresh page the change apears.

could you fix this please

Best Regards

Please contact administrator
for this information.

#402634 Copied
Jack Richardson

Support staff

July 2, 2024 at 07:41
Dear @Lyana,

I hope this message finds you well.

As previously communicated, in the new design for Archive products, we have updated the display of stock status to appear as a static element rather than overlaying it on the image. This adjustment enhances readability and provides a better user interface and user experience. Should you wish to position the “out of stock” text above the image, you may achieve this by applying the following custom CSS:
```
.etheme-product-grid-item .out-of-stock {
    position: absolute;
    bottom: calc(100% + 50px);
    left: 50%;
    transform: translateX(-50%);
}
```
For a visual reference of the expected outcome, please visit: https://prnt.sc/sxVsPDhUeMjP.

Additionally, we have conducted tests on the quantity increments on your website and confirmed that it functions correctly, as demonstrated in the video example previously sent to you. Please note that our demo contains a hard cache which may affect the performance of some features. We recommend testing the functionality with the plugin deactivated on your website to ensure accurate results.

Thank you for your attention to these updates. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team
#402671 Copied
lyana

Participant

July 2, 2024 at 11:01

Dear Jack,

I am very happy and grateful for your help. Thank you very much.

Best Regards

#402726 Copied

Andrew Mitchell

Support staff

July 2, 2024 at 11:01

Dear lyana,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#402727 Copied
Tagged: ajax error, fix wordpress errors, quik view error, troubleshoot woocommerce, wishlist page issues, woocommerce themes, wordpress
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Quik view in wishlist page no working i got ajax error

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