This topic has 22 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler
Dear Support Team,
I have edited the entire product page, but I am unable to find the option to edit the cart section at the bottom, as shown in the attached screenshot. Could you please guide me on how to edit this part?
Additionally, I have added an accordion section with three points. Please adjust it to align properly with the description, so it appears neatly in the corner.
Thank you for your help.
Best regards,
Bagwani
Hello Bagwani,
Thank you for reaching out to us with your queries.
1/ Please describe in more detail what exactly you want to change here https://prnt.sc/UQgdhh0BOjCE
2/ https://prnt.sc/Z0F9BhL748Wg
Warm Regards,
The 8Theme Team
Dear Support Team,
I want to change the color of this button (select options)
so from where I CAN change this? Please help me with that.
And, thanks for making the accordion align, but there is so much gap between the (description end line and the accordion start line). Please look into this and fill in the gap accordingly.
Regards,
BAGWANI
Dear Support Team,
Hii, can you please make a line in between of 3 accordions so that they look separate? Please look at a screen shot.
Regards,
BAGWANI
Hello Bagwani,
1/ https://prnt.sc/eX07-45mUN6w
2/ https://prnt.sc/Q-DAEB8fLoNR
3/ Here is an example of a border option – https://prnt.sc/NeHiCQdlLpEy
Warm Regards,
The 8Theme Team
Thank you for mentioning the solution for sticky menu content.
and making my accordions in a line but you did it in full width which does not look cool, please understand & remove the over-part line. for example, look to the screenshot
And another and very very important thing is the accordion content is visible same in every product. pls tell me how will I change this for every product.
Thanking You.
Hello Bagwani,
We hope this message finds you well. We would like to inform you that if you wish to incorporate unique accordion content for each product, it is necessary to include this information in the product description https://prnt.sc/NxSp6v7U7XKG > https://prnt.sc/ty93a8goMUe5 (code that removes border – https://prnt.sc/sXmLJ7lvU7QM ). For your reference, an example has been provided in the Private Content area.
Thank you for your attention to this matter.
Warm Regards,
The 8Theme Team
Dear Team,
I hope this email finds you well.
I am writing to address an urgent issue with the recent changes made to our product page. Yesterday, I updated the color scheme, images, and various other elements on the product page I was working on. However, it appears that these changes were mistakenly applied to a different product page.
Specifically, I requested adjustments to the accordion section to make the lines shorter, as shown in the screenshot I provided. While this adjustment was made, it seems to have been incorrectly merged into the product page, and the accordion does not appear correctly.
I need the following corrections to be made as soon as possible:
1. Restore the changes I made yesterday to the correct product page.
2. Properly set the accordion section so that it aligns correctly and functions as a normal accordion.
3. If the confusion arose due to having multiple product pages, please remove the incorrect one to avoid further issues.
4. Kindly inform me how I can update the accordion content for each product page in the future to prevent similar problems.
Your prompt attention to this matter is highly appreciated as my work from yesterday has been disrupted due to these issues.
Thank you for your understanding and cooperation.
Regards,
BAGWANI
Hello Bagwani,
We’ve removed the template you asked for. Please go to templated > open template and check settings there in the editor.
Please check for example “Cold Pressed Extra Virgin Coconut Oil” product.
Warm Regards,
The 8Theme Team
Hey Team,
I appreciate you for helping me but what you guys are doing please do it carefully. See, now 2 accordions are showing on the coconut oil page. Please remove the second one. Also, tell me that I want to change the content for all accordions for different products so how do I please tell me? Because now all accordions are appearing the same on all products.
Regards,
BAGWANI
Dear Team,
I hope this email finds you well.
I have encountered a significant issue with our product pages. Whenever I open any product, the name displayed by default is “Coconut Oil,” and the accordion sections are also showing content related to Coconut Oil. Although the correct product is being displayed, the title and accordion content are not updating accordingly.
I need the following corrections to be made urgently:
1. Ensure that the correct product name and accordion content are displayed when any product is opened.
2. Please investigate and resolve why the title and accordion content default to “Coconut Oil.”
3. Implement a solution to prevent such issues from occurring with my product pages in the future.
Your immediate attention to this matter is crucial to avoid further disruptions.
Thank you for your prompt assistance.
Best regards,
BAGWANI
PLEASE LOOK ON THE SCREENSHOT
Hello Bagwani,
“See, now 2 accordions are showing on the coconut oil page. ” – yes, and this is correct, we’ve explained it for you here – https://prnt.sc/bKxsbg2m_lSn https://prnt.sc/gHOKmF8hdDYr Please read carefully.
You can only manually enter content for the accordion, it is not dynamic, and there is no option from the theme side. This is not a bug, this is just how it works.
Private Content
Warm Regards,
The 8Theme Team
Hello, good afternoon!
As you mentioned, I deleted the accordion from the product description. Now, the accordion shows only one item, but whenever I edit a product, it displays the name and accordion of the same product. For example, I opened coconut oil, but the product name shows as almond oil, and the accordion content is also for almond oil. How can this be corrected? Please fix this.
Thank you
Hello Bagwani,
Thank you for getting in touch with us.
1/ Please check the product title now https://bagwani.co/product/cold-pressed-coconut-oil/ (we’ve re-added this element in single product template)
2/ This accordion https://prnt.sc/kfH2OrlSfUp7 shows the same content on all products according to your current settings, because this is static content of the single product template.
Warm Regards,
The 8Theme Team
I understand, but the content of the accordion appears the same on all products, so how this will be correct? Please help me with that.
Hello Bagwani,
We are writing to confirm that the behavior you are experiencing is indeed correct, based on the current settings. As previously discussed, to display different accordion content for different products, you will need to remove the accordion from the global template and incorporate it directly into each product’s description. This approach allows each product to feature a unique description.
Please proceed by adding the accordion to the product description content.
Should you require any further assistance or clarification, please do not hesitate to contact us.
Warm Regards,
The 8Theme Team
But on the product description, it does not look or appear like an accordion that I want. It looks like I have written over it in the description. This I don’t want. Or else if you have suggestions then please do this for me. You’re already delaying this so much. Please add yourself.
Hello Bagwani,
In our previous correspondence, we provided an example that visually resembles an accordion, which we created for you twice https://prnt.sc/ty93a8goMUe5 . Unfortunately, it appears that both instances were deleted without a thorough review. We kindly ask you to revisit our previous messages to better understand the setup.
We are prepared to create another example for your consideration. However, we are concerned about the possibility of it being deleted again. Please note that we are unable to continuously edit all products on your behalf. We appreciate your understanding and value our time.
Additionally, we have recorded a video for you, which is accessible in the private content area. Please review it at your earliest convenience. If this solution does not meet your needs, we regret to inform you that there are no alternative options available.
Products with accordion in the description are next – https://bagwani.co/product/shudh-cow-desi-ghee/ https://bagwani.co/product/cold-pressed-almond-oil/ (different content which you can edit). All other products don’t have accordions, for example, https://bagwani.co/product/shudh-buffalo-desi-ghee/, we’ve removed this content, because the last time you did not understand why 2 accordions were shown).
Thank you for your attention to this matter.
Warm Regards,
The 8Theme Team
Hello Bagwani,
One more explanation, for example, you have a product without an accordion > go to edit product > edit description using Elementor > add accordion manually or import template we created “test description”, edit it as shown on the second product in video, and enter own unique content.
We trust that the information provided will be of significant assistance to you.
Warm Regards,
The 8Theme Team
Oh, Thank you so much! Means a lot.
Good Evening.
Hello Bagwani,
You’re welcome!
Warm Regards,
The 8Theme Team
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