Can I change location for scrolling icon or remove it?

This topic has 3 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by jhawker81

  • Avatar: jhawker81
    jhawker81
    Participant
    June 27, 2024 at 13:08

    Hello,
    Can I change the location of the scrolling icon or remove it? I want to add a live chat plugin for my customers, and it seems that the scroll is where the chat icon is. I would like to have something, but I will also need a chatbot. Please see the attached.
    Also, if you have a widget for something like this, I would prefer to use one designed for your theme. Please let me know. Thank you.

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    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 27, 2024 at 13:46

    Hello,@jhawker81

    We would like to provide you with guidance on how to disable the “Back to Top” button and inform you about the availability of a live chat widget in our current theme version.

    1. **Disabling the “Back to Top” Button:**
    To remove the “Back to Top” button from your website, please follow these steps:
    – Go to XStore > Theme Options.
    – Navigate to the “Footer” section.
    – Find the “Back to Top Button” setting.
    – Disable the “Back to Top button” according to your preference.
    – Click “Publish” to save the changes.

    For your reference, an image has been provided in the private content area:

    2. **Live Chat Widget Availability:**
    Unfortunately, our current version of the XStore theme does not include a live chat widget. We recommend considering a third-party plugin to add this functionality to your site. We appreciate your understanding in this matter.

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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    Avatar: jhawker81
    jhawker81
    Participant
    June 27, 2024 at 14:38

    Thank you, Team.

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    for this information.
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