Shop side bar add edit product list/grid widget by static block display problem

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Sam
    Sam
    Participant
    June 29, 2024 at 12:10

    I added a new static block and used the edit product list/grid widget. Then I use this new static block to add to the shop sidebar by Appearance Widgets but the shop page displays the shop sidebar static block (use edit product list/grid widget) having a format problem.
    I used 1 column but added it to the shop sidebar by static block but displayed 2 columns and the text format is different.
    How do I do? Thank you.

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    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2024 at 12:51

    Hello Sam,

    Thank you for reaching out to us with your query.

    Could you please provide temporary wp-admin access? We need to check your current settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Sam
    Sam
    Participant
    June 30, 2024 at 10:08

    I done.

    Please help me check.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2024 at 12:14

    Hello Sam,

    We do not see a static block in your Shop sidebar. We’ve added products in the next way – https://prnt.sc/IjiA3HrqKgbu https://prnt.sc/4XF_6bUcUiVO

    Best Regards,
    8Theme’s Team

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