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X store core plugin is not updating fom - by Russell Rahman

This topic has 3 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Andrew Mitchell

Russell Rahman

Participant

July 1, 2024 at 13:55

Hello , when I’m trying to update x store core plugin it showing Update failed: 500 Internal Server Error@media (prefers-color-scheme:dark){body{background-color:#000!important}} Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.

#402583 Copied Theme version: 15780546

2 Answers

Tony Rodriguez

Support staff

July 1, 2024 at 14:04

Hello, @Russell Rahman,

Thank you so much for purchasing our theme and contacting our support center.

1/ 500 (Internal Server Error). You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

It is independent of our theme. Please contact your service provider and ask them to fix it.
Additionally, You can follow these articles to fix this problem:

2/ Please read our theme documentation about plugin update: https://xstore.helpscoutdocs.com/article/37-plugins-update

We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#402586 Copied

Andrew Mitchell

Support staff

September 7, 2024 at 14:58

Dear Russell Rahman,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#413470 Copied
Tagged: fix woocommerce plugin, troubleshooting woocommerce, woocommerce templates, woocommerce update failure, wordpress plugin issues, wordpress updates, x-store core plugin
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