This topic has 12 replies, 2 voices, and was last updated 8 hours, 37 minutes ago ago by Rose Tyler
Hello there,
I started to get this code on the front page but not sure what caused it. It may have happened after I played with some settings in the White Labeling part of the Xstore theme.
Private
Thanks for your help.
Hello Donaceli,
Thank you for reaching out to us.
We recommend that you reach out to the support team for the Elementor plugin for further assistance. You can contact them via the following link: https://wordpress.org/support/plugin/elementor/
Best Regards,
8Theme’s Team
Thank you for getting back to me. I have tried all things including disabling all plugins except xstore core. I also tried reuploading et-core plugin but the theme customiser is still not loading options under Single Product Builder > Layout and also Blog > Blog Layout. And I’m still getting the errors mentioned in the prior post. I have contacted the Elementor but their suggested things to check and do, didn’t fix the problem. I have the xstore installed on other websites that run in conjunction with Bakery Builder, and have none of such issues.
Private
Hello Donaceli,
We appreciate your prompt response.
Please downgrade the PHP version to 8.1 (the hosting provider can do this for you).
Best Regards,
8Theme’s Team
I’m still experiencing issues and need a solution to this. Thanks.
Hello Donaceli,
We hope this message finds you well. Could you kindly provide us with the URL and temporary wp-admin access credentials? We need to review your settings to proceed further.
Thank you for your cooperation.
Warm Regards,
The 8Theme Team
I thought I sent the reply but I don’t see in the records. Details in Private chat.
Hello Donaceli,
We appreciate your prompt response.
https://prnt.sc/0KJTw5FSURDL – Please downgrade the PHP version to 8.1 (the hosting provider can do this for you).
Best Regards,
8Theme’s Team
Server is updated to 8.1 but woocommerce doesn’t reflect that. Any ideas why?
I’ve managed to fix the PHP issue. I will if the same issuer persists.
Hello Donaceli,
Thank you for informing us about the resolution of the issue.
Should you have any further questions regarding the operation of our theme, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
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