In checkout page after payment –> add account menu

This topic has 8 replies, 4 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • 7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2024 at 15:04

    Hello,

    Thank you for reaching out to us with your query.

    To better understand and address your request, could you please provide us with some screenshots and a video? Additionally, we would appreciate it if you could grant us temporary wp-admin access to review your settings.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Gbp
    Gbp
    Participant
    July 4, 2024 at 16:07

    Hi, yes
    here a screenshot and details

    regards

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 5, 2024 at 07:02

    Dear @Gbp,

    We hope this message finds you well. We kindly request that you copy the following file from your parent theme to the child theme:

    File Path: /wp-content/themes/xstore/woocommerce/checkout/thankyou-advanced.php

    Please place it in the specified location in your child theme after that add the link to your “My Account” page, following line 89.

    For your reference, here is a screenshot of the instruction: [https://prnt.sc/jO6xlwhrz59n](https://prnt.sc/jO6xlwhrz59n)

    We hope this assists you with the setup. Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Gbp
    Gbp
    Participant
    July 8, 2024 at 13:35

    Hi, thank you for the suggestion
    but this would not stay If I update the parent theme
    can I add this into
    child theme/woocommerce/checkout/thankyou-advanced.php

    ?
    Thank you

    Avatar: Justin
    Luca Rossi
    Support staff
    July 8, 2024 at 14:09

    Hi @Gbp,

    As we suggest in the previous reply, you MUST copy that file into the child theme.

    So the correct path should be: /wp-content/themes/xstore-child/woocommerce/checkout/thankyou-advanced.php

    Best Regards,
    The 8Theme Team

    Avatar: Gbp
    Gbp
    Participant
    July 8, 2024 at 21:52

    YEs, good, thx

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 8, 2024 at 21:52

    Dear Gbp,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘in checkout page after payment –> add account menu’' has been successfully resolved, and the topic is now closed for further responses

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