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Images not displaying correctly on my woopress site.

This topic has 4 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: vmckenna1@aol.com
    vmckenna1@aol.com
    Participant
    February 7, 2015 at 15:28

    HI,
    All the products on my site seem to be displaying very large!
    When I hover the magnifier over the images the actual magnified image is smaller than the image being magnified.
    See this link for example; http://www.thechefshop.net/shop/chefs-cloth-hat/
    Can you please advise if I am doing something wrong?
    Thank you
    Kind regards
    Vincent

    #40314 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 7, 2015 at 16:30

    Hello,

    Your original image is too small – 190px × 246px. You should upload original images with dimensions 1 425px × 1 900px approximately or disable zoom effect in Theme Options > Single Product Page.

    Thank you.
    Regards,
    Eva Kemp.

    #40324 Copied
    Avatar: vmckenna1@aol.com
    vmckenna1@aol.com
    Participant
    February 7, 2015 at 22:01

    Hi Eva,
    Thank you very much for your help with this matter. Just want to check that the suggested approx image sizes are 1425px × 1900px
    or is it 425 x 900px?
    Appreciate your help.
    Vincent

    #40358 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 8, 2015 at 19:59

    Hello,

    The sizes of original images should be 1425px × 1900px.

    Thank you.
    Regards,
    Eva Kemp.

    #40388 Copied
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