Header covers the page title – how to fix this?

This topic has 4 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Star_IQ
    Star_IQ
    Participant
    July 6, 2024 at 12:06

    You see the screenshot. How do I fix this?

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 6, 2024 at 12:15

    Hello, @Star_IQ,

    1/ Sorry for the inconvenience but If you are currently utilizing the header via the customizer, we kindly ask you to follow these steps to adjust your settings:
    1. Navigate to XStore > Theme Options.
    2. Proceed to Header Builder > Header Overlap.
    3. Please ensure that the “Turn OFF” option is selected and then click “Publish.”

    2/ If you are currently utilizing the header feature through Elementor, we kindly request that you follow these steps to navigate the settings:

    1. Go to XStore Builders.
    2. Select ‘Header Builder via Elementor’.
    3. Choose ‘Edit Header’.
    4. Click on ‘Edit Container’.
    5. Proceed to ‘Advanced’.
    6. Locate the ‘XStore Header Overlap’ option.
    7. Please ensure to turn off this feature and update the settings accordingly.

    We hope that these steps will effectively resolve your issue.

    Should the issue persist, we would appreciate it if you could provide us with access to your site’s wp-admin in the private content area. This will allow us to examine your settings more closely and offer more targeted assistance.

    Additionally, if you feel that our support and solutions have been helpful, we kindly request that you consider revisiting your review of our theme on ThemeForest. Positive feedback from users like you greatly supports our community and development efforts.

    We are committed to ensuring your satisfaction and are always here to help.

    Best Regards,
    The 8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Star_IQ
    Star_IQ
    Participant
    July 6, 2024 at 12:32

    Thank you Tony for your swift reply, this definately adds to my opinion about your team and I promise to adjust my review when all my starting issues are resolved.

    I never changed any settings, just uploaded the demo content. So I guess it should work as intended since beginning.

    P.S. Your 1st suggested option worked

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 6, 2024 at 12:32

    Dear Star_IQ,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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