Installed new demo content. The featured image isn’t showing on any pages or all blog posts

This topic has 5 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: ConcreteSheep
    ConcreteSheep
    Participant
    July 6, 2024 at 21:09

    Had a website for over a year from Xstore, installed a new demo template and no featured image is showing. Over 100 blog posts with their own featured image is not showing along with the header, or on the pages like the ‘about us’ or our-story etc.

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2024 at 06:46

    Helo ConcreteSheep,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: ConcreteSheep
    ConcreteSheep
    Participant
    July 7, 2024 at 11:27

    Thanks, sent details…

    Please contact administrator
    for this information.
    Avatar: ConcreteSheep
    ConcreteSheep
    Participant
    July 7, 2024 at 11:34

    The featured images now are showing. Not sure what changed. The only thing I changed was making the Flexibox active in Elementor settings, maybe that did it.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 7, 2024 at 11:36

    Dear ConcreteSheep,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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