Footer columns are not displaying correctly in archive pages.

This topic has 10 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Gbp
    Gbp
    Participant
    July 9, 2024 at 13:30

    Hi,
    Footer is ok in all site except archives pages :
    Please explain what you do

    thank you

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    9 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 16:23

    Hi @Gbp,

    Some default custom CSS codes are missing on your archive pages.

    To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

    For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

    Best Regards,
    8Theme’s Team

    Avatar: Gbp
    Gbp
    Participant
    July 10, 2024 at 15:12

    Hi, but now footer content disappeared completely !
    can you help fix please !?

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 10, 2024 at 15:41

    Hi @Gbp,

    It should be fine now:

    https://prnt.sc/EGyqQNzzOICh
    https://prnt.sc/vYxDsx11cY_Q

    Please clear the cache and check again.

    Thanks!

    Avatar: Gbp
    Gbp
    Participant
    July 10, 2024 at 19:11

    PLease, can you explain what happened, that I can do it if needed ?
    thanks

    good job

    Avatar: Justin
    Luca Rossi
    Support staff
    July 11, 2024 at 06:02

    Dear @Gbp,

    We hope this message finds you well. We wish to inform you that we have disabled the Static Block cache setting located under XStore > Speed Optimization. You can view the updated setting here: https://prnt.sc/5C347_baOa6V.

    Please be advised that if your website is currently in development mode, this setting should remain disabled to ensure everything is displaying correctly.

    Thank you for your attention to this matter.

    Best Regards,
    The 8Theme Team

    Avatar: Gbp
    Gbp
    Participant
    July 11, 2024 at 09:17

    Thank you
    what do you mean by development mode ?
    where do I change this setting ?

    thx

    Avatar: Justin
    Luca Rossi
    Support staff
    July 11, 2024 at 09:50

    Hi @Gbp,

    We mean you’re still editing your website so no need to enable any caches.

    Using the caches only when you finish all the changes.

    Best Regards,
    The 8Theme Team

    Avatar: Gbp
    Gbp
    Participant
    July 11, 2024 at 10:31

    ahhh this,.
    ok 😉
    thx

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 11, 2024 at 10:31

    Dear Gbp,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Footer columns are not displaying correctly in archive pages.’' has been successfully resolved, and the topic is now closed for further responses

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