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Sticky sidebar going into footer section

This topic has 7 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

Applesandcider

Participant

July 10, 2024 at 16:13

Hi,

Please see video attached.

I made the sidebar sticky for my archive product page but at the bottom it goes into the footer.

Thanks

Please, contact administrator
for this information.

#404083 Copied Theme version: 9.3.14

6 Answers

Applesandcider

Participant

July 11, 2024 at 05:47

Also if you see me working on something on my website when you are trying to edit or check something feel free to take over with your admin access. Thanks

#404130 Copied

Luca Rossi

Support staff

July 12, 2024 at 07:22

Dear @Applesandcider,

We hope this message finds you well. We have attempted to reproduce the issue you reported but were unable to do so using the information currently available to us. For further investigation, could you please confirm the browser and operating system you are using?

Your cooperation is greatly appreciated. You can view the issue we attempted to reproduce here: [https://www.awesomescreenshot.com/video/29482621?key=bbd9e46422dd5569bb11f0b92fe531f7](https://www.awesomescreenshot.com/video/29482621?key=bbd9e46422dd5569bb11f0b92fe531f7).

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

#404313 Copied

Applesandcider

Participant

July 12, 2024 at 10:43

Hi,

Operating system is Microsoft Windows, and browsers tested on are Chrome and Microsoft Edge, both with cache cleared and tried in private browsing.

I would like to add, yesterday I checked it after I had made the ticket and it was working fine. I thought you guys had fixed it but hadn’t yet replied in the ticket saying it was fixed. Then this morning I checked it again and it had reverted to going into the footer again, so kind of strange that it was working temporarily yesterday after I had done the ticket.

But I can confirm I’ve just tested it on both browsers I mentioned just now and it’s still going into the footer.

Thanks for looking into this.

#404358 Copied

Jack Richardson

Support staff

July 12, 2024 at 12:38

Dear @Applesandcider,

We hope this message finds you well. Upon reviewing your website’s configuration, we observed that the “Lazy Loading” option is enabled for widgets in the sidebar area, as shown here: https://prnt.sc/qGKjvxJtyNHV. This setting may be contributing to the dynamic changes in layout, as the script intended to make the sidebar sticky is only activated once upon page load.

To address this, we have temporarily disabled the aforementioned settings. We kindly ask you to review the changes at your earliest convenience and inform us if the issue persists or if further adjustments are required.

Thank you for your attention to this matter. We look forward to your feedback.

Best Regards,
Jack Richardson
The 8Theme Team

#404387 Copied

Applesandcider

Participant

July 12, 2024 at 15:47

Working now 🙂

Thanks Jack!

#404425 Copied

Andrew Mitchell

Support staff

July 12, 2024 at 15:47

Dear Applesandcider,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#404426 Copied
Tagged: customizable woocommerce themes, efficient sidebar navigation, footer section, premium woocommerce themes, responsive wordpress designs, sticky sidebar, woocommerce wordpress themes
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