Don’t know where i can change product description tab and how to create new ones with elementor

Hello, @Javito,

Thank you for contacting us and for using XStore.

To assist you in resolving your issue, we have prepared a detailed video guide. We kindly ask you to view this video and follow the steps provided therein. You can find the video link in the private content area designated for your use.

We trust this will help address your concerns effectively. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

Hello, @Javito,

Thank you for your response.

1/ To address the issue you are experiencing, please follow the detailed instructions below to adjust the settings for your single product page:

1. **For Customizer Users:**
– Navigate to **XStore Builders > Single Product Builder via Customizer > WooCommerce (Shop) > Single Product Page > Tabs**.
– Select **Accordion** from the options available.
– Click **Publish** to save your changes.

For your reference, please view the image provided here: (https://paste.pics/RF71H)

2. **For Elementor Users:**
– Go to **XStore Builders > Single Product Builder via Elementor**.
– Edit the template and modify the **Single Product Tabs Widget** under the **General** settings.
– Choose **Accordion** as the type and click **Update** to apply the changes.

You can view the image for this process in the private content area.

We trust these steps will effectively resolve your concerns.

2/ XStore Builders > Single product via Elementor > edit template > Tabs element settings > add custom tab https://paste.pics/RF78I

Additionally, We would like to kindly direct your attention to our comprehensive guide on using the Single Product Builder with Elementor. This documentation is designed to assist you in applying custom layouts globally or to all products effectively.

Please follow this link to access the information:
(https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/)

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @Javito,

Thank you for your response.

1/ We are pleased to inform you that after a thorough review of your website, we have confirmed that the accordion feature is functioning correctly. Additionally, we have successfully added a new test product to your site and encountered no issues during this process. You can view the test product by following the URL provided in the private content area of this message.

Please note that your website utilizes a custom layout for specific category products. To review or modify these settings, kindly navigate to Xstore Builders and select ‘Single Product Builder’ via Elementor. https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

For other categories, the products are configured using the ‘Single Product Builder’ via the customizer layout.

We trust this clarifies the current setup of your website. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Javito,

Thank you for your response.

1/ We would like to inform you that we have not made any modifications to your custom layout for the single product page under XStore Builders > Single Product Builder via Elementor.

We have created a new test product on your site to address your issue. We recommend using either the Single Product Page Builder via Elementor or the Customizer exclusively to avoid any conflicts.

Should you decide to use a custom layout for your single product page, please proceed as follows:
1. Navigate to XStore Builders > Single Product Builder via Elementor.
2. Click on ‘Add New Layout’.
3. Create your custom layout according to your requirements.
4. Set the condition to ‘Products’ and click ‘Update’.

For detailed guidance, please refer to the steps outlined in our theme documentation, which can be accessed here: [XStore Single Product Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/).

2/ Please note that always create new topics for new issues on our support forum to avoid any inconvenience and get prompt assistance.

We hope this information is helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Javito,

Thank you for your response.

1/ We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a more detailed description of your specific needs or the desired outcome?

Your cooperation will enable us to address your request more efficiently.

2/ We regret to inform you that it is currently not feasible to proceed as requested. We value your input and encourage you to share this suggestion on our Taskboard at https://www.8theme.com/taskboard/ -Should your proposal garner significant support from other users, our development team will consider incorporating this feature in a future update.

Thank you for your understanding and contribution.

Best Regards,
The 8Theme Team

Hello, @Javito,

Thank you for your response.

1/ We regret to inform you that it is currently not feasible to proceed as requested. We value your input and encourage you to share this suggestion on our Taskboard at https://www.8theme.com/taskboard/ -Should your proposal garner significant support from other users, our development team will consider incorporating this feature in a future update.

Thank you for your understanding and contribution.

2/ We are pleased to inform you that upon reviewing your website, we have not identified any issues. The first tab is opening by default as intended. To provide you with a clear demonstration, we have recorded a video that showcases the functionality.

Please find the video link in the private content area for your reference.

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Javito,

1/ Thank you for your cooperation and understanding.

2/ It appears that the issue you are experiencing may be related to cache settings on your end. We kindly request that you always clear all cache in your system.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Javito,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team