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Problem with filters and archive and products

This topic has 3 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

Fernando

Participant

July 13, 2024 at 13:00

Hello, I am having a problem. On this page!, The filter works well!
https://dev.origencosmetics.360mkt.es/tienda/
, But if I go to this page, https://dev.origencosmetics.360mkt.es/categoria/cosmetica/
The filter stops working. I understand that one is archive product and the other is product grid.
But it doesn’t make sense to me that it works in one or the other.
I have different products in the archive, but I want the filter to work for the categories in other different products.
iam trying resolve the problem with jetengine but it dont work to having the same funcionality in the hover product.

Please, contact administrator
for this information.

#404541 Copied Theme version: 9.3.15

2 Answers

Rose Tyler

Support staff

July 14, 2024 at 07:27

Hello Fernando,

Thank you for contacting us and for using XStore.

Filters can only interact with one Elementor widget, specifically the “Archive Products”. This means that if you use other elements such as the “Products Grid” or “Products Carousel”, they will display the products but will not interact with the filters. Therefore, within the Archive Product Builder, you can only use “Archive Products”.

Here is an example from ur demo:
https://xstore.8theme.com/elementor/demos/beauty-and-cosmetics/shop/ (Shop page)
https://xstore.8theme.com/elementor/demos/beauty-and-cosmetics/product-category/organic-body/ (Category page) – both use Archive products element https://prnt.sc/rP0TGIqnoV1_ and even 1 template https://prnt.sc/vffsJ3edLQ9a You can create different templates, but utilizing Archive products element is required.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#404596 Copied

Andrew Mitchell

Support staff

July 23, 2024 at 13:19

Dear Fernando,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#406539 Copied
Tagged: archive and products fixes, archive problems, product display troubleshooting, woocommerce product filters, woocommerce themes, wordpress ecommerce solutions, wordpress filters issue
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Problem with filters and archive and products

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