This topic has 9 replies, 4 voices, and was last updated 5 months ago ago by Andrew Mitchell
Dear team!
Please check the sticky heady still active in mobile view.
Hello Sam,
Thank you for reaching out to us.
Unfortunately, we are unable to view the screenshot you mentioned in your message. Could you please resend it along with a more detailed description of your requests? This will help us assist you more effectively.
Best Regards,
8Theme’s Team
Even though Sticky Header was deactivated on mobile, it still appears on the mobile as Sticky.
See the attachment plz.
Hello Sam,
Could you please make the following adjustments to the header template?
Navigate to:
– Container Settings
– Advanced
– Motion Effects
– Sticky, and disable it.
Best Regards,
8Theme’s Team
I did as per your instruction but still Sticky. Please check the do the needful.
I want it to be sticky in Laptop, Tablet and Disable in Mobile.
Hello Sam,
Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
Check this plz
Dear @Sam,
We hope this message finds you well. We would like to inform you that we have noticed the Motion Effects feature was activated on your header for one of Containers. For reference, please see the screenshot here: https://www.awesomescreenshot.com/image/49423710?key=6d490e3dd46c43357f40799608fc8a34.
As a precaution, we have deactivated this feature. Could you kindly verify if everything is now functioning to your satisfaction?
Thank you for your attention to this matter.
Best Regards,
Jack Richardson
The 8Theme Team
Dear Sam,
Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?
Click here to share your insights: https://themeforest.net/downloads
Your support fuels our journey, and we appreciate it more than words can express.
Best Regards,
The 8Theme Team
The issue related to '‘Issue in Sticky Header’' has been successfully resolved, and the topic is now closed for further responses