Some translation strings from en to pt_BR are not working

This topic has 16 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

  • Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 16, 2024 at 21:34

    For example, the translation “No products in the cart.” in Portuguese is translated to “Nenhum produto no carrinho.”, but on the screen, it appears as “No products in the cart.”.

    I am using Loco Translate, imported the .po file correctly, clicked on synchronize and everything, but it doesn’t work. This is just one example, but it happens with other strings as well.

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    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2024 at 07:42

    Hello Caique Lourenço,

    Thank you for reaching out to us with your concern regarding the translation issues you are experiencing on your website. We understand how important it is for all aspects of your site to function correctly, including the language translations.

    Please make sure you created a translation for the XStore Core plugin. Provide temporary wp-admin access, and we will check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 17, 2024 at 18:38

    done, user and pass sent

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2024 at 08:04

    Hello Caique Lourenço,

    We appreciate your prompt response.

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 18, 2024 at 12:46

    Hi Rose, what do I need to do now?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2024 at 12:48

    Hello Caique Lourenço,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 18, 2024 at 13:00

    Hi Rose,

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2024 at 13:08

    Hello Caique Lourenço,

    We would like to inform you that certain functionalities, such as the Off-Canvas content, are managed by the Core plugin and require translation appropriate for the plugin.

    Best Regards,
    8Theme’s Team

    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 19, 2024 at 00:47

    ahhhh ok, thank you.

    how to change $ (dollar) to R$ (BRL Brazilian real) ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2024 at 07:09

    Hello Caique Lourenço,

    We hope this message finds you well. We would like to inform you that you can locate the currency settings for WooCommerce by navigating to: WooCommerce > Settings > General > Currency Options
    https://woocommerce.com/document/shop-currency/

    Best Regards,
    8Theme’s Team

    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 19, 2024 at 14:37

    ahhhhh…

    I’m sorry, I thought Currency was in each theme and not in WordPress. Thank you for that!

    for the last, “Add To Cart” is wrong, here:

    #: framework/customizer/theme-options/woocommerce/shop-elements/shop-quick-view.php:303
    msgid “Add To Cart”
    msgstr “Adicionar ao carrinho”

    in the screen is showing: “Comprar” (buy). but must be “adicionar ao carrinho”

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2024 at 15:06

    Hello Caique Lourenço,

    You’re welcome!

    Please go to Loco Translate > Themes > edit translation > find and change strings (Pre-created translation files were provided by our users, they are not full and this is not a perfect translation).

    Best Regards,
    8Theme’s Team

    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 19, 2024 at 15:11

    In the translations of Loco > themes, ‘Add To Cart’ is already translated to ‘Adicionar ao carrinho,’ but on the screen it shows ‘comprar’ (buy in English), do you understand?

    see the prints

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2024 at 15:51

    Hello Caique Lourenço,

    We’ve edited Loco Translate > Plugins > WooCommerce for you https://gyazo.com/c7d5289291080cec15858fc8e608b63f

    Best Regards,
    8Theme’s Team

    Avatar: Caique Lourenço
    Caique Lourenço
    Participant
    July 19, 2024 at 16:27

    Thank you for this

    but I dont found the “Adicionar Ao Carrinho” (case sensitive) string, just “Adicionar ao carrinho” without case, at loco translate > plugins

    you did some different action?

    I’m apologize for the questions/problems

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2024 at 07:41

    Hello Caique Lourenço,

    You’re welcome!

    Here is an example for you – https://gyazo.com/c71c5d179e2ede611e868110f119d092 > https://gyazo.com/0b432790bf2acd264ef52e482b5a2cb1

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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