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Out of stock badge doesnt show on the front-end

This topic has 7 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

Anas

Participant

July 17, 2024 at 04:32

out of stock option has been activated on the elementor product archive page builder as well as theme option settings but only shows on the elementor live preview. Please find the attached screenshots

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#405237 Copied Theme version: 9.3.15

6 Answers

Rose Tyler

Support staff

July 17, 2024 at 07:17

Hello Anas,

Thank you for reaching out to us with your concern.

We kindly request that you contact your hosting provider and relay our need for FTP access credentials. Specifically, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type.

Should you need any assistance in creating these credentials, please do not hesitate to reach out to your hosting provider, who will be able to guide you through the process.

Thank you for your attention to this matter.

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Best Regards,
8Theme’s Team

#405261 Copied

Anas

Participant

July 17, 2024 at 07:32

hi there, noted, please find the ftp login details.

Please contact administrator
for this information.

#405268 Copied

Jack Richardson

Support staff

July 17, 2024 at 13:42

Dear @Anas,

We are pleased to inform you that we have identified and resolved the issue you reported regarding the incorrect functionality of Product statuses on the Archive page when the “Enable Advanced Stock” option is activated in Theme Options. For your reference, here is a screenshot of the setting: https://www.awesomescreenshot.com/image/49453256?key=e7f182455181da425afcfe9c35fc730e.

The necessary correction has been applied to the file et-core-plugin/app/controllers/elementor/general/product-grid.php on your website. Additionally, this fix will be incorporated in the upcoming global update of our theme.

Thank you for being a valued customer. We appreciate your patience and cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

#405407 Copied

Anas

Participant

July 18, 2024 at 04:40

noted, thanks

#405485 Copied

Rose Tyler

Support staff

July 18, 2024 at 09:16

Hello Anas,

You’re welcome!

Best Regards,
8Theme’s Team

#405547 Copied

Andrew Mitchell

Support staff

July 19, 2024 at 05:23

Dear Anas,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#405721 Copied
Tagged: ecommerce solutions, front end issues, out of stock badge, woocommerce, woocommerce themes, wordpress
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Out of stock badge doesnt show on the front-end

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