This topic has 8 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell
Hi
Please see attached. How do I remove the compare option in the drop down menu on the top right of the screenshot? I have disabled the compare option in theme settings but it is still showing in the dropdown.
Thanks!
Hello Applesandcider,
Thank you for reaching out to us with your query.
We can’t log in. Please provide new wp-admin access.
Also, we can’t connect FTP:
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Please check.
Best Regards,
8Theme’s Team
Hi wpadmin access should work now. Can you also recheck FTP access and let me know if thats still not working? Thanks
Hello Applesandcider,
Private Content
Best Regards,
8Theme’s Team
I have updated my FTP credentials and WPAdmin access as 8theme staff were having problems accessing. Hopefully now both FTP and WPadmin are accessible.
Thanks
Hello Applesandcider,
We appreciate your prompt response.
We’ve disabled Compare via Theme Options https://gyazo.com/ae612a4896d2e47ec1bc3cda5cfa247d Please check the result.
Best Regards,
8Theme’s Team
Perfect thank you Rose!
Dear Applesandcider,
Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?
Click here to share your insights: https://themeforest.net/downloads
Your support fuels our journey, and we appreciate it more than words can express.
Best Regards,
The 8Theme Team
The issue related to '‘Remove compare option from the drop down “Account” menu’' has been successfully resolved, and the topic is now closed for further responses