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Offline development tools for Mac suggestion request

This topic has 7 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

July 18, 2024 at 12:21

I want do one offline staging development as per rules and one staging i have online but when i use WordPress studio and local both fail to import ? And site come up with a

?

Question mark thats it

#405594 Copied Theme version: 9.3.15

6 Answers

Jack Richardson

Support staff

July 18, 2024 at 14:32

Hello @Aulakh, Sam,

Thank you for reaching out to us with your concern. We understand that you are experiencing issues with importing your site in both WordPress Studio and Local. We apologize for any inconvenience this may have caused. It seems that such question is not our theme related but should be requested on the WordPress Studio support as it is their question if you have issues with creating staging/online web-sites.

Best Regards,
8Theme’s Team

#405649 Copied

Aulakh, Sam

Participant

July 21, 2024 at 17:51

https://share.cleanshot.com/8LlsxDhy

I understand it’s my own choice but this is so weird i wana not use woocommerce but only build website i was testing as i am planning to recommend this to another client but see the video you will understand whats the issue

#406194 Copied

Jack Richardson

Support staff

July 22, 2024 at 09:08

Dear @Aulakh, Sam,

We hope this message finds you well.

We understand that you are experiencing a white screen issue on your website, which may indicate the presence of critical errors, particularly if you are not utilizing the WooCommerce plugin. To address this, we recommend following the debugging instructions provided in the official WordPress documentation, which can be accessed via this link: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging.

Should the issue be associated with our XStore theme or XStore Core plugin, please do not hesitate to contact us. We are committed to investigating the errors and providing you with an effective solution.

However, if the error originates from a third-party plugin or custom code within your child theme, we advise reaching out to the respective support team for that plugin or reviewing the modifications in your child theme to identify and resolve the errors.

Thank you for your attention to this matter. We look forward to assisting you and ensuring your website operates smoothly.

Best regards,
Jack Richardson
The 8Theme Team

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Aulakh, Sam

Participant

July 22, 2024 at 17:48

Its all using default config with demo 3 imported works fine while enables woocommerce but dies when i disable the woocommerce

#406405 Copied

Aulakh, Sam

Participant

July 22, 2024 at 17:48

why dont you provide me with .wpress so i can import offline ?

#406406 Copied

Andrew Mitchell

Support staff

July 23, 2024 at 13:30

Hello, Aulakh, Sam,

We regret to inform you that the nature of our import operations necessitates an internet connection, and it is not feasible to conduct these operations offline.

Furthermore, we are unable to provide you with a .wpress file. Distributing this file would contravene our security policy, as it contains activation keys for themes and other plugins used in our demo versions, along with other confidential information.

Additionally, could you please clarify what you mean by “dies when I disable the WooCommerce”? Are you experiencing a white screen on your site, error notifications, a change in design, loss of content, or something else?

Best Regards,
8Theme’s Team

#406544 Copied
Tagged: best tools, mac development, offline development tools, suggestion request, woocommerce, wordpress templates
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