Return to previous page

Product detail page_broken layout after plugin updates

This topic has 6 replies, 3 voices, and was last updated 3 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: BSM
    BSM
    Participant
    July 18, 2024 at 12:28

    The product gallery got broken, I imagine after we updated some plugins, but not sure. Or maybe just a cache issue?

    There main image has disappeard.. the gallery is now on the top (it was at the bottom of the expended image).

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #405596 Copied Theme version: 1.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2024 at 12:30

    Hello BSM,

    Thank you for contacting us and for using XStore.

    We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    #405600 Copied
    Avatar: BSM
    BSM
    Participant
    July 19, 2024 at 05:53

    Good morning,
    Could you kindly help with the above? I’m not that much of an expert and i’m honestly afraid to make a mistake that I cannot fix.

    I will link here the credentials

    Please contact administrator
    for this information.
    #405727 Copied
    Avatar: BSM
    BSM
    Participant
    July 19, 2024 at 05:54

    to login

    Please contact administrator
    for this information.
    #405728 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2024 at 07:11

    Hello BSM,

    We’ve applied patches for you. Please clear cache and check single product page now.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #405747 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 22, 2024 at 05:48

    Dear BSM,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #406223 Copied

  • Tagged: , , , , ,

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Product detail page_broken layout after plugin updates’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
WooPress Fullwidth
lazy-placeholder
Eco Scooter Store – WordPress WooCommerce Theme
lazy-placeholder
Hemp & CDB – WordPress WooCommerce Theme
lazy-placeholder
Finances – WordPress WooCommerce Theme
lazy-placeholder
Niche Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Water Delivery – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Marketing – WordPress WooCommerce Theme
lazy-placeholder
Designers – WordPress WooCommerce Theme
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.