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There is no back option for the customer from shopping cart and checkout page

This topic has 4 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

nitin kumar

Participant

July 18, 2024 at 16:16

Hi team,

i want to inform you that when a customer start placing order and if he want to go back there is no go back option for the customer from shopping cart and checkout page.

Kindly check it help to fixed it.

Please, contact administrator
for this information.

#405673 Copied Theme version: 9.3.15

3 Answers

Jack Richardson

Support staff

July 19, 2024 at 07:19

Dear @shopsangam,

I hope this message finds you well. I would like to bring to your attention that on the cart page, there is a “Continue Shopping” button which directs users back to the shop page, rather than proceeding to the checkout page. However, it has been observed that there is no similar option on the checkout page to encourage customers to finalize their purchases.

Given that you are utilizing Elementor to build these pages, you have the flexibility to add any elements you deem necessary directly. For instance, you might consider adding a simple button either above or below the content with the text “Go to Shop” or any similar prompt. Please note that such customization falls outside the scope of our standard support, as it is tailored to meet specific customer needs.

Thank you for your understanding.

Best Regards,
Jack Richardson
The 8Theme Team

#405752 Copied

nitin kumar

Participant

July 19, 2024 at 09:54

okey thanks

got it your point so I am trying to fixed it at my end .

#405822 Copied

Andrew Mitchell

Support staff

July 19, 2024 at 09:54

Dear shopsangam,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#405823 Copied
Tagged: checkout page problems, customer navigation woocommerce, improve online shopping experience, no back option, shopping cart issues, woocommerce themes, wordpress ecommerce solutions
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There is no back option for the customer from shopping cart and checkout page

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