Return to previous page

Cannot Disable Sales Booster Features in Theme

This topic has 2 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Tony Rodriguez

Hussain

Participant

July 19, 2024 at 16:01

I would like to disable some sales booster features such as the ‘recently purchased popup’. When I go into the sales booster section in the wordpress back-end, I see all of the sales booster features. Some of them have a ‘red lock’ button, while others have a ‘green lock’. When I try to click on the red lock to deactivate it, I receive a blank message from the browser and then the feature loads infinitely without ability to disable it. Please help getting this resolved.

Files is visible for topic creator and
support staff only.

#405898 Copied Theme version: .9.3.10

1 Answer

Tony Rodriguez

Support staff

July 20, 2024 at 07:15

Hello, @Hussain,

Thank you for contacting us and for using XStore.

We kindly request that you update your XStore theme to the latest version (9.3.15) and the XStore core plugin to version (5.3.15). These updates are crucial for optimal performance and functionality of your site.

For details on the enhancements and fixes included in these updates, please refer to our changelog at:
(https://xstore.8theme.com/update-history/)

Additionally, we recommend reviewing our theme documentation for guidance on how to implement the updates effectively. You can access the documentation here:
(https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ )

Afterward, please check again.

We trust these resources will assist you in updating your site smoothly.

Best Regards,
8Theme’s Team

#405962 Copied
Tagged: best selling, disable features, ecommerce solutions, sales booster, theme troubleshoot, woocommerce themes
Viewing 2 results - 1 through 2 (of 2 total)