After updating the theme to a new version, the product gallery slider stopped working

This topic has 3 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: hafunerix
    hafunerix
    Participant
    July 19, 2024 at 21:27

    I see that other users also have this problem.
    After the last update, the gallery slider on the product page does not work.

    The same applies to the slider at the bottom of the page in “related products”. Doesn’t work. Are you working on solving the problem and releasing a new, working version of your theme?

    This is not a problme with the cache or plugins.

    https://jmp.sh/RLJz1yN4

    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 20, 2024 at 06:51

    Hello, @hafunerix,

    Thank you for contacting us and for using XStore.

    To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 20, 2024 at 08:41

    Dear hafunerix,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘After updating the theme to a new version, the product gallery slider stopped working’' has been successfully resolved, and the topic is now closed for further responses

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