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Cart value not get updating(bottom fixed cart)

This topic has 6 replies, 3 voices, and was last updated 4 months, 4 weeks ago ago by Jack Richardson

maftimfia

Participant

July 20, 2024 at 14:37

please find the attached video. the cart value not updating.

#406018 Copied Theme version: 9.3.15

5 Answers

Rose Tyler

Support staff

July 21, 2024 at 06:23

Hello imguser,

Thank you for reaching out to us.

We did not see your video. Please provide it one more time.

Please provide temporary wp-admin and FTP access also.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#406069 Copied

maftimfia

Participant

July 21, 2024 at 08:48

i am attaching the video and requested details here.

Please contact administrator
for this information.

#406113 Copied

Jack Richardson

Support staff

July 22, 2024 at 07:17

Dear @imguser,

I hope this message finds you well.

I would like to address your recent query regarding the functionality of the Sticky Cart feature on your web-site. It is important to note that the design of the Sticky Cart does not include automatic updates of quantity when changes are made to product quantities in the mini-cart. This functionality was not intended in the original design and has not been demonstrated in any of our product demos (https://xstore.8theme.com/#demos-content).

It appears there may have been a misunderstanding regarding the expected behavior of this feature. Unfortunately, as this functionality was not supported by default, we are unable to provide a direct fixes that aligns with your expectations.

Should you require further customization to meet your specific needs, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel.

Thank you for your understanding, and we look forward to assisting you with any additional requests.

Best Regards,
Jack Richardson
The 8Theme Team

#406244 Copied

maftimfia

Participant

July 22, 2024 at 07:20

anyways this is kind of bug. is there any way to hide that sticky cart?

#406245 Copied

Jack Richardson

Support staff

July 22, 2024 at 13:28

Dear @maftimfia,

We hope this message finds you well. We are pleased to confirm that our XStore theme includes functionality that allows you to hide the Sticky Cart on the frontend. Since you are utilizing our XStore Single Product Builder powered by the Elementor plugin, you have the flexibility to modify, remove, or add any content displayed on your Single Product pages.

We encourage you to explore our tutorials for more insights on using our builder, which can be found here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.

As per your request, we have already removed the Sticky Cart element from your single product layout. Should you have any further modifications or need additional assistance, please do not hesitate to reach out.

Best Regards,
Jack Richardson
The 8Theme Team

#406350 Copied
Tagged: bottom fixed cart problems, cart value updating issues, woocommerce cart troubleshooting, woocommerce fixed cart solutions, woocommerce wordpress templates, wordpress cart update errors, wordpress template fixes
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