Error Processing your Order!!!!!!!!!!!!!! Need Help!!

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

  • Avatar: trendy
    trendy
    Participant
    July 20, 2024 at 19:41

    Hi, I’m getting this “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.”
    https://screenrec.com/share/Ucif3rkbu5

    This issue occurs when I place an order on the checkout page.

    I have deactivated all the plugins and checked each of them. The main issues come from Xstore. I created a staging site with just Xstore and the payment gateway, and the issues are the same.

    Please address these issues urgently; it’s very important. I can’t go live without resolving them.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2024 at 06:52

    Hello trendy,

    Thank you for reaching out to us.

    – Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the result.

    – Go to WooCommerce > Settings > Payments > disable ABA PayWay Payment Gateway and enable 2 default payments “Cash on delivery” and “Check payments” > check the ordering after that. In case the problem persists with ABA PayWay Payment Gateway only, you need to contact the support of “ABA PayWay Payment Gateway for WooCommerce” plugin.

    Best Regards,
    8Theme’s Team

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