Product description error in quick view product

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

  • Avatar: Abhijeet Panja
    Abhijeet Panja
    Participant
    July 21, 2024 at 09:50

    Quick view problem: An error is shown in the description when someone clicks on Quick View and then clicks on more details.
    check the screenshot of the error

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2024 at 10:25

    Hello Abhijeet Panja,

    Thank you for getting in touch with us.

    The product description contains tags, and when a part of the excerpt is taken to show in Quick View, some unclosed tags cause the problem.
    There are 2 ways, you can set “”More Details” Length (Charts)” 999999999, in Theme Options > WooCommerce > Shop elements > Quick view OR disable More Details Link via Theme Options > WooCommerce > Shop elements > Quick view.

    Warm Regards,
    The 8Theme Team

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