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A very important problem in the compatibility of the template with Cloudflare

This topic has 5 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

MAHDAR

Participant

July 21, 2024 at 10:03

Hello, I hope you are well

When we activate Cloudflare’s WAF captcha

The Floating Navigation Panel option in the theme does not work well

Please watch the video

Please, contact administrator
for this information.

#406129 Copied Theme version: 9.3.15

4 Answers

Jack Richardson

Support staff

July 22, 2024 at 10:57

Dear @MAHDAR,

I hope this message finds you well.

Could you kindly verify if the issue has been resolved following our recent modifications? The changes were made in the following file:
et-core-plugin/packages/sales-booster/sales-booster.php

We appreciate your assistance in confirming the current status at your earliest convenience.

Best Regards,
Jack Richardson
8Theme’s Team

#406302 Copied

MAHDAR

Participant

July 22, 2024 at 11:17

Please see the log file

Please contact administrator
for this information.

#406311 Copied

Jack Richardson

Support staff

July 22, 2024 at 12:16

Dear @MAHDAR,

We asked you to check if the Floating menu works correctly now with the settings of your Cloudflare. Could you confirm if the Cloudflare verification is working correct now? Error logs you sent are displayed the process of our previous work on your web-site while we were searching for a solution. You can clear the log file and check if there are any other warnings displayed.

Kind regards,
Jack Richardson

#406329 Copied

Andrew Mitchell

Support staff

July 22, 2024 at 13:45

Dear MAHDAR,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#406353 Copied
Tagged: cloudflare and woocommerce, cloudflare compatibility issue, resolve cloudflare conflicts, template compatibility problem, troubleshooting woocommerce templates, wordpress woocommerce templates
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A very important problem in the compatibility of the template with Cloudflare

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