Few Issues custom product view, sticky add to cart

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Marvin
    Marvin
    Participant
    July 24, 2024 at 12:35

    Hi Got a few issues with your theme.

    1. When using a custom product create with the Xstore builder from the backend.
    a.
    I do not see an option to use the floating sticky Add to cart button when scrolling. This is available with the normal layout from the customizer, but I want to use it with the Xstore builder Elementor.

    b.
    When a variation is not available, the notification stretches out. See attached.

    c.
    When clicking on the variation, the descriptions disappear.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 24, 2024 at 14:43

    Hello, Marvin,

    Thank you for reaching out to us.

    1/ Please try to use this element https://gyazo.com/e5607f4f6c1d4c508051c82b2e8c8994

    2/ We kindly request that you contact your hosting provider and relay our need for FTP access credentials. Specifically, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type.

    We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

    Best Regards,
    8Theme’s Team

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