Such an error has occurred in a part of the products. Where can I fix it?

This topic has 12 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Burak
    Burak
    Participant
    July 26, 2024 at 11:38

    Such an error has occurred in a part of the products. Where can I fix it?

    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 11:49

    Hello Burak,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Burak
    Burak
    Participant
    July 26, 2024 at 12:21

    Of course

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 12:48

    Hello Burak,

    We appreciate your prompt response.

    We’ve disabled Single Product Builder in Theme Options to prevent conflicts with Single Product Builder via Elementor. Please clear cache and check the result.

    Warm Regards,
    The 8Theme Team

    Avatar: Burak
    Burak
    Participant
    July 27, 2024 at 14:01

    Thank you. I have 1 more problem, how can I change the language of the places I mentioned in the picture?

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 08:14

    Hello Burak,

    You’re welcome!

    Loco Translate > Plugins > XStore Core.

    Warm Regards,
    The 8Theme Team

    Avatar: Burak
    Burak
    Participant
    July 30, 2024 at 14:29

    Some words are not translated. as in the picture

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2024 at 14:42

    Hello Burak,

    Loco Translate > Themes > XStore.

    Warm Regards,
    The 8Theme Team

    Avatar: Burak
    Burak
    Participant
    August 1, 2024 at 10:16

    I’m sorry for the inconvenience for such simple problems.
    I have another problem, can you help me? When I click share link on mobile, it looks like the image. How can I fix it?

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2024 at 10:28

    Hello Burak,

    Thank you for contacting us and for using XStore.

    Do you use an SEO plugin? Please go to Pages > click on title of Front page > Yoast SEO > Advance > Canonical URL
    https://yoast.com/help/canonical-urls-in-yoast-seo/

    Best Regards,
    8Theme’s Team

    Avatar: Burak
    Burak
    Participant
    August 2, 2024 at 13:56

    Thank you for the help. I have a question: I use the child theme. What is the difference with other themes? Will I have any problems?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2024 at 14:23

    Hello Burak,

    A WordPress child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes or extensive ones.

    Best Regards,
    8Theme’s Team

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