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Product short description is not visible on live website

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Tony Rodriguez

Upphaar

Participant

July 27, 2024 at 01:14

Product short description is not visible on live website. However it was added during product registration.

https://upphaar.org/product/coloring-hamper-peppapig/

#407210 Copied Theme version: 9.3.16

1 Answer

Tony Rodriguez

Support staff

July 27, 2024 at 05:03

Hello, @Upphaar,

Thank you so much for purchasing our theme and contacting our support center.

We have reviewed the product URL you provided and encountered a 404 error. To assist you more effectively, could you please provide a valid URL for the product in question? This will enable us to better understand the issue you are facing.

Additionally, we kindly request that you provide your site’s wp-admin access credentials in the private content area. This will allow us to closely examine your settings and offer the necessary support.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#407213 Copied
Tagged: live ecommerce, online store optimization, product description, seo woocommerce, visible website, woocommerce themes, wordpress templates
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