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Banner graphics now being called - by dhwltd

This topic has 10 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

dhwltd

Participant

February 9, 2015 at 22:54

We just closed a topic fixing my Accordion Checkout, and my banner images are no longer being called. Is there a setting that was changed?

I need some help getting them back.

Thank you

Don

Please, contact administrator
for this information.

#40732 Copied

9 Answers

Robert Hall

Support staff

February 9, 2015 at 23:13

Hello,

Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#40737 Copied

dhwltd

Participant

February 10, 2015 at 00:27

Catagory Pages:

Code now without banner:

<html class=” js csstransitions” lang=”en-US” prefix=”og: http://ogp.me/ns#”>
<head>
<body class=”archive tax-product_cat term-contemporary term-19 logged-in admin-bar no-svg boxed banner-mask-disable woocommerce woocommerce-page product-columns-5 customize-support”>
<div class=”wrapper”>
<div class=”header-top header-top-variant3 “>
<div class=”header-bg header-type-variant3″>
<ul id=”menu-main-menu” class=”et-mobile-menu”>
<div class=”container”>
<div class=”container”>
<div class=”row”>
<div id=”default_products_page_container” class=”grid_content with-sidebar-right span12 no-sidebar”>

No longer calling banner here.

<div class=”product-category-description”>

Code before when banner was showing:

<html class=” js csstransitions csstransforms no-csstransforms3d” lang=”en-US” prefix=”og: http://ogp.me/ns#” style=”height: 100%;”>
<head>
<body class=”archive tax-product_cat term-rings term-37 no-svg boxed banner-mask-enable woocommerce woocommerce-page” style=”position: relative; min-height: 100%; top: 0px;”>
<div class=”wrapper”>
<div class=”header-top header-top-variant4 “>
<div class=”header-bg header-type-variant4″>
<ul id=”top” class=”et-mobile-menu”>
<div class=”container”>
<div class=”container”>
<div class=”row”>
<div id=”default_products_page_container” class=”grid_content with-sidebar-left span12 no-sidebar”>
<div class=”grid_slider”>
<img class=”cat-banner” src=”https://…
</div>

Please, contact administrator
for this information.

#40745 Copied

Eva Kemp

Support staff

February 10, 2015 at 11:26

Hello,

Do you want to show banner on Products page?
If so go to 8theme – Blanco Theme Settings > Product Page > Product Page Banner.
If you use product categories pages go to Products > Categories > edit a category and upload a Thumbnail.

Thank you.
Regards,
Eva Kemp.

#40836 Copied

dhwltd

Participant

February 10, 2015 at 13:08

I use idstore theme. All of my categories have thumbnails added.

#40869 Copied

Eva Kemp

Support staff

February 10, 2015 at 15:13

Hello,

Sorry for misunderstanding.
Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#40915 Copied

dhwltd

Participant

February 10, 2015 at 17:04

Not to worry. If this problem is a difficult find let me know and I will restore a backup from Saturday. The banners were working then.

The credentials and ftp are all in the first private field of this thread.

Thanks again for looking!

Don

#40943 Copied

Eva Kemp

Support staff

February 10, 2015 at 18:36

Hello,

Have you made any changes in the theme files?
Please try to restore the back up.

Thank you.
Regards,
Eva Kemp.

#40973 Copied

dhwltd

Participant

February 10, 2015 at 19:32

Thank you, restored and all working fine.

Don

#40989 Copied

Eva Kemp

Support staff

February 10, 2015 at 22:06

Hello,

We’re glad this has been fixed.

Enjoy your work.

Thank you.
Regards,
Eva Kemp.

#41012 Copied
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