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Whatsapp icon not display on home page [Mobile, chrome, AMP version]

This topic has 2 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Jack Richardson

Upphaar

Participant

July 29, 2024 at 01:26

Hi,
I have installed “Click to chat” plugin for whatsapp chat and its icon is visible on Desktop, Mobile[no-AMP = true]

But it is not visible on on Mobile on AMP version.

Pls suggest.

#407443 Copied Theme version: 9.3

1 Answer

Jack Richardson

Support staff

July 29, 2024 at 08:58

Hello @Upphaar,

Thank you for reaching out to us. We understand that you are experiencing issues with the visibility of the “Click to chat” plugin icon on the AMP version of your mobile site. We apologize for any inconvenience this may have caused.

We would recommend contacting the plugin developer directly for more specialized assistance, as they might provide a solution or a workaround that ensures the icon displays correctly on AMP-enabled pages.

Note: AMP versions of web-site is quite limited to code modification and usage of plugins’ features. More information you may find on our documentation -> https://xstore.helpscoutdocs.com/category/112-amp-plugin.

Please let us know how you would like to proceed or if there is anything else we can help you with.

Best Regards,
Jack Richardson
8Theme’s Team

#407496 Copied
Tagged: amp display issue, chrome amp version, mobile display problem, troubleshoot whatsapp icon, whatsapp icon issue, woocommerce templates, wordpress home page
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