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Static Blocks creates a page short code that cannot be used in product categories

This topic has 27 replies, 4 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

cocofu

Participant

July 31, 2024 at 03:44

Static Blocks creates a page short code that cannot be used in product categories
https://hautecouture-co.com/product-category/women/dresses/

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#407971 Copied Theme version: 9.3.15

26 Answers

Tony Rodriguez

Support staff

July 31, 2024 at 05:42

Hello, @cocofu,

Thank you for contacting us and for using XStore.

To assist you with your inquiry regarding the display of a static block in the product category description, we have created a detailed video tutorial for you. This video has been recorded on our test site to provide you with a clear and practical demonstration of the necessary steps.

Please access the video through the link located in the private content area of our website. We encourage you to view it and follow the instructions presented.

We trust this will help resolve your issue effectively. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#407983 Copied

cocofu

Participant

July 31, 2024 at 07:07

1111

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#407997 Copied

cocofu

Participant

July 31, 2024 at 07:10

1111111111111111

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#407998 Copied

Tony Rodriguez

Support staff

July 31, 2024 at 07:15

Hello, @cocofu,

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

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#408001 Copied

cocofu

Participant

July 31, 2024 at 07:22

111

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#408003 Copied

cocofu

Participant

July 31, 2024 at 07:29

11111

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#408007 Copied

cocofu

Participant

July 31, 2024 at 07:42

111111

#408010 Copied

Tony Rodriguez

Support staff

July 31, 2024 at 08:01

Hello, @cocofu,

We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

As part of the solution, we have integrated an archive description widget into the product archive page layout. This addition has addressed the concerns you raised.

For your reference, images illustrating the update have been uploaded to the private content area of your account.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

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#408019 Copied

cocofu

Participant

July 31, 2024 at 08:29

Please help me solve my website loading problem.

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cocofu

Participant

July 31, 2024 at 08:29

Please help me solve my website loading problem.

The subscription pop-up window will not be displayed

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#408026 Copied

Tony Rodriguez

Support staff

July 31, 2024 at 09:34

Hello, @cocofu,

1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

2/ We kindly request that you initiate a new topic for each distinct issue you encounter on our support forum. This practice ensures that your concerns are addressed promptly and efficiently, avoiding any potential delays.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#408038 Copied

cocofu

Participant

July 31, 2024 at 14:45

Hello, Static Blocks is not working properly, the other one is not showing

https://hautecouture-co.com/product-category/women-clothing/

I added some additional content, which is not displayed

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#408126 Copied

cocofu

Participant

July 31, 2024 at 14:47

https://hautecouture-co.com/staticblocks/after-the-products-info/

This is the content I added, but it is not displayed in the product category

https://hautecouture-co.com/product-category/women-clothing/

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for this information.

#408128 Copied

cocofu

Participant

August 1, 2024 at 02:56

This is a problem with your website template. It doesn’t work now. You didn’t handle it properly.

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#408191 Copied

Tony Rodriguez

Support staff

August 1, 2024 at 05:40

Hello, @cocofu,

Thank you for your response

1/ We are currently experiencing difficulties accessing your website, as indicated in the screenshot provided in the private content area.

To assist you more effectively, we kindly request that you provide valid and working WP-admin credentials. Please submit these details in the private content area.

Your cooperation will enable us to review your settings thoroughly and provide the necessary support.

2/ We are pleased to inform you that upon thorough testing on our site, the static block is functioning correctly on the product category page. We have not encountered any issues.

Furthermore, we have prepared a video demonstration to guide you through the necessary steps. We kindly ask you to view the attached video and follow the instructions provided. The video link: https://streamable.com/g1glp6

We hope you find this information helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#408199 Copied

cocofu

Participant

August 1, 2024 at 05:42

I provided a question, but you didn’t reply to my message. This is a problem with your template.

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#408200 Copied

cocofu

Participant

August 1, 2024 at 05:50

The blocks I set up cannot be displayed in this product category
https://hautecouture-co.com/product-category/women-clothing/

It only shows two sections, I have set up 5 sections

Here are a few blocks I have set up.
https://hautecouture-co.com/staticblocks/after-the-products-info/

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#408201 Copied

cocofu

Participant

August 1, 2024 at 07:05

Adding Static Blocks to the Description after content part also fails to display

I have told you my account number and password. You haven’t replied in 2 hours.

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#408217 Copied

cocofu

Participant

August 1, 2024 at 07:18

Please process the middle and bottom parts of my product categories. Static Blocks cannot be displayed.

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for this information.

#408219 Copied

Luca Rossi

Support staff

August 1, 2024 at 09:46

Dear @cocofu,

We hope this message finds you well. We would like to inform you that our team is currently reviewing the issues you have reported. Please note that sefl-reply may result in your ticket being moved to the end of our queue.

Thank you for your patience and understanding.

Best regards,
The 8Theme Team

#408247 Copied

Luca Rossi

Support staff

August 1, 2024 at 09:47

Hi @cocofu,

We’ve tried to login to this admin account but it didn’t work.

Please double check again.

Thank you!

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#408248 Copied

cocofu

Participant

August 1, 2024 at 13:12

Please deal with my problem, I have submitted it to you 2 hours ago

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#408299 Copied

cocofu

Participant

August 1, 2024 at 13:15

I have not received your reply message. Please address my question.

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#408300 Copied

cocofu

Participant

August 1, 2024 at 13:33

Please process my submission

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#408306 Copied

cocofu

Participant

August 1, 2024 at 13:46

This is my account and password.

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#408312 Copied

Rose Tyler

Support staff

August 1, 2024 at 15:16

Dear @cocofu,

We hope this message finds you well.

We would like to address a recent misunderstanding that occurred. We sincerely apologize for any confusion this may have caused.

For your reference, a response has been provided in the following correspondence:
https://www.8theme.com/topic/the-middle-and-bottom-parts-of-static-blocks-cannot-use-short-codes/#post-408326

Best regards,
The 8Theme Team

#408340 Copied
Tagged: advanced wordpress features, efficient woocommerce coding, product categories customization, static blocks shortcodes, wordpress woocommerce templates
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Static Blocks creates a page short code that cannot be used in product categories

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