Top Header scroll up editing Via elementor

This topic has 12 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Plethora
    Plethora
    Participant
    July 31, 2024 at 10:25

    Not able to edit the header, looking forward for changes of scroller header but unable to do so, kindly assist. SS is attached.

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    support staff only.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2024 at 12:47

    Hello Plethora,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Plethora
    Plethora
    Participant
    August 1, 2024 at 06:48

    here it is

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 1, 2024 at 14:42

    Dear @Plethora,

    I hope this message finds you well.

    We are pleased to inform you that we have successfully added the custom CSS to your container that is set as Sticky Header on scroll. You can review the changes at the following link: https://gyazo.com/b58ca7ebf26053d1ee7973d8db0188fa.

    Should you require further assistance or if there are specific results you were expecting that have not been met, please provide us with detailed feedback.

    Thank you for your attention. We look forward to your response.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 2, 2024 at 08:46

    there are no changes made which are reflected.

    please note that there are 2 headers, both showing the same issue. I am customizing it with Elementor and the headers are fine, the problem is while I am scrolling up the header is different and I cannot customize that. The screenshot was attached before.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 2, 2024 at 09:46

    Dear @Plethora,

    Thank you for reaching out to us.

    You are correct in noting that our current platform does not support full customization of the scrolling header. However, we do offer a range of configurable options for the Sticky header. These include selecting devices on which to apply the sticky effect, configuring the background of the sticky header, and adjusting features such as the sticky effect and box-shadow. For a visual guide on these settings, please visit: https://gyazo.com/27c18801b86cdec2339450ae2934e419.

    It is important to note that completely altering the content of the sticky header is not feasible with the current settings. For such customization, we recommend using a separate plugin or requesting additional customization services (https://www.8theme.com/account/#etheme_customization_panel). Please be assured that the existing sticky header settings meet the requirements of 95% of our customers. For unique requirements such as yours, where a completely different content structure is desired, utilizing a separate plugin or submitting a request for further customization would be the best approach.

    Should you have any other ideas or require further clarification, please do not hesitate to provide more details. We are here to assist you in achieving the desired outcomes.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 2, 2024 at 09:58

    Kindly remove the background and change the color to black for both ( scrollup ) headers. That would be enough for now.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 2, 2024 at 10:15

    Hello @Plethora,
    Please, check now !
    Kind regards, Jack Richardson

    Avatar: Plethora
    Plethora
    Participant
    August 2, 2024 at 10:43

    Elementor Header #2281
    Facing Issues in customizing now and also Kindly check the ScreenShot

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 2, 2024 at 11:29

    Hello @Plethora,
    Please, check now !
    Kind regards, Jack Richardson

    Avatar: Plethora
    Plethora
    Participant
    August 2, 2024 at 11:47

    Much appreciated

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2024 at 14:22

    Hello Plethora,

    You’re welcome!

    Best Regards,
    8Theme’s Team

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The issue related to '‘top Header scroll up editing Via elementor’' has been successfully resolved, and the topic is now closed for further responses

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