My website is fast on desktop and slow on mobile

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Amineo
    Amineo
    Participant
    July 31, 2024 at 14:04

    my website is fast on desktop and slow on mobile

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2024 at 14:39

    Hello Amineo,

    Thank you for reaching out to us with your concern. We understand that experiencing different loading speeds on various devices can be frustrating. To assist you better, could you please provide us with more details about the issue? Specifically, it would be helpful to know which mobile device and browser you are using when you encounter the slower speeds.

    In the meantime, we recommend clearing your mobile browser’s cache or trying a different browser to see if the issue persists. Additionally, ensuring that your mobile device’s operating system is up to date can also help improve performance.

    Please let us know if the problem continues after trying these steps, or if there is anything else we can do to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Amineo
    Amineo
    Participant
    August 1, 2024 at 12:20

    I used a third-party plugin …..thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2024 at 12:44

    Hello Amineo,

    You’re welcome!

    Best Regards,
    8Theme’s Team

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