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Please address some of these problems i am facing

This topic has 4 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

Sahil

Participant

August 1, 2024 at 07:31

Hi,

please focus on these problems i am facing
1: Need option to User should be able to publish video and images based reviews on product page, also there is one problem only users are able to see the number of reviews published but not the real reviews what user has written, see the example: https://dipnik.com/product/hindi-bahar-se/

2: If user wants to change the phone number in the edit section
First the user should apply to get the OTP on the previous number and then only update with the new number with otp

This number will be applicable for all the future orders and user should received the message.

#408223 Copied Theme version: 9.3.15

3 Answers

Rose Tyler

Support staff

August 1, 2024 at 09:48

Hello Sahil,

Thank you for reaching out and detailing the issues you are experiencing. We appreciate your patience and are here to assist you in resolving these matters.

1/ Regarding the functionality for users to publish video and image-based reviews on product pages, we can offer the next feature for images – https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/

About review visibility, do you have this problem when another theme is activated? Please test how it works with the default WooCommerce theme – Storefront (Appearance> Themes). If the issue persists independently of the activated theme, we would recommend you contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

2/ What page do you mean? Please describe your request in more detail.

Best Regards,
8Theme’s Team

#408249 Copied

Sahil

Participant

August 2, 2024 at 08:31

Hello,

Previously i got the setting for image reviews but is there any option for video reviews, as it is much needed for the site?

#408431 Copied

Rose Tyler

Support staff

August 2, 2024 at 09:04

Hello Sahil,

Thank you for reaching out to us with your query.

There is no such option, by default, unfortunately.

We kindly ask you to submit a feature request at the following link: https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

#408446 Copied
Tagged: fix woocommerce problems, woocommerce problems, woocommerce template solutions, woocommerce troubleshooting, wordpress template issues, wordpress woocommerce help, wordpress woocommerce templates
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