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The middle and bottom parts of Static Blocks cannot use short codes

This topic has 34 replies, 4 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

cocofu

Participant

August 1, 2024 at 13:51

After creating Static Blocks, short codes cannot be used in the middle and bottom of the product category

Please, contact administrator
for this information.

#408314 Copied Theme version: 9.3.15

33 Answers

Rose Tyler

Support staff

August 1, 2024 at 14:10

Hello cocofu,

Thank you for reaching out to us with your concern.

Yes, there is no such possibility, by default, but you can use XStore Builders > Archive builder via Elementor > create different templates for different categories and set different content there.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#408319 Copied

cocofu

Participant

August 1, 2024 at 14:17

https://hautecouture-co.com/product-category/women-clothing/

The question part cannot be used

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for this information.

#408321 Copied

cocofu

Participant

August 1, 2024 at 14:20

The middle part of my previous template can be used with short code

Please contact administrator
for this information.

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support staff only.

#408323 Copied

cocofu

Participant

August 1, 2024 at 14:21

Now you asked for my account and password, but you didn’t process them.

Please contact administrator
for this information.

#408324 Copied

Rose Tyler

Support staff

August 1, 2024 at 14:28

Hello cocofu,

We hope this message finds you well. We would like to inform you that the “Description after content” feature is currently not available in the Archive Builder via Elementor. We are planning to include this feature in one of our upcoming updates.

Thank you for your understanding and patience.

Best Regards,
8Theme’s Team

#408326 Copied

cocofu

Participant

August 1, 2024 at 14:31

Then you can just tell me that there is no such function. Why did you ask me to submit my account and password? After submitting, you still didn’t reply to my question for several hours.

If you ignore my question, I feel that you are deliberately not replying to my message

Please contact administrator
for this information.

#408327 Copied

Rose Tyler

Support staff

August 1, 2024 at 14:35

Hello cocofu,

https://www.8theme.com/topic/the-middle-and-bottom-parts-of-static-blocks-cannot-use-short-codes/#post-408314 – Please read one more time, we did not ask you about access.

We assure you that your concerns have not been ignored, and we responded promptly as evidenced in this screenshot https://prnt.sc/0pJCcogyvcfv

Best Regards,
8Theme’s Team

#408328 Copied

cocofu

Participant

August 1, 2024 at 14:39

My product page lacks Shipping & delivery. Where can I set this?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#408329 Copied

Rose Tyler

Support staff

August 1, 2024 at 14:43

Hello cocofu,

You can add custom Tabs via XStore Builders > Single Product Builder > Tabs element > add a custom tab – https://prnt.sc/iDnJuAzhV3sc

Best Regards,
8Theme’s Team

#408331 Copied
Rose Tyler

Support staff

August 1, 2024 at 15:25
Hello cocofu,

About “Description after content”, please vote here –
– https://8theme.upvoty.com/b/xstore/description-after-content-no-elementor-widget-available/ and use the next workaround:
1/ Add code snippet in your child-theme/functions.php
https://gyazo.com/c455abfab0a81fd10feb11efdedc7ff1
```
add_shortcode('etheme_second_shop_description', function() {
etheme_second_cat_desc();
});
```
2/ Open Archive editor and add the shortcode [etheme_second_shop_description] -> https://gyazo.com/688c5befa51835803454f24bb3a3712b
3/ The result on Product category page is next -> https://gyazo.com/c455abfab0a81fd10feb11efdedc7ff1

Best Regards,
8Theme’s Team
#408345 Copied
cocofu

Participant

August 2, 2024 at 02:53

You don’t support changing the code, so do I have to operate these codes myself? For people who don’t understand code, this may be a bit difficult. I really don’t understand why I gave you my account and password, but you didn’t help me change it, and I still don’t get support?

Please contact administrator
for this information.

#408385 Copied

Rose Tyler

Support staff

August 2, 2024 at 07:05

Hello cocofu,

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Where to get FTP access (FTP host, FTP username, FTP password, FTP port, and FTP encryption type)? – You need to contact your hosting provider.

Best Regards,
8Theme’s Team

#408409 Copied

cocofu

Participant

August 8, 2024 at 08:30

Hello, the problem that you helped me with the filter that could not be opened, now there are many old filters, and now it is not possible to 301,

Please contact administrator
for this information.

#409464 Copied

cocofu

Participant

August 8, 2024 at 08:32

I can’t do 301 now because of the last operation. I want to solve the old filter and there are many soft 404s. Now 301 is not possible.

Please contact administrator
for this information.

#409465 Copied

Rose Tyler

Support staff

August 8, 2024 at 08:48

Hello cocofu,

We hope this message finds you well. We are writing to inform you that your recent request was not entirely clear to us. To better assist you, could you please provide screenshots and a video that details the issue? This will help us understand your situation more clearly.
Kindly record the video, upload it to a file-sharing service, and share the URL with us. Detailed information will enable us to address your request more efficiently.

Best Regards,
8Theme’s Team

#409469 Copied

cocofu

Participant

August 8, 2024 at 08:55

https://hautecouture-co.com/product-category/women-clothing/?min_price=500&max_price=1000&filter_cat=sundresses,skirts,sweatshirts-women,uncategorized,accessories-men,blouses,dresses,womens-jewelry

This is the old filtered URL, now it is a soft 404, and then I want to 301 these pages to the new page, it is now affected by the previous filtering settings, and cannot 301

Please contact administrator
for this information.

#409472 Copied

cocofu

Participant

August 8, 2024 at 08:56

I am now trying to resolve the soft 404 pages. These pages are all product filtered pages, and now none of them can be 301ed.

Please contact administrator
for this information.

#409474 Copied

Jack Richardson

Support staff

August 8, 2024 at 14:01

Dear @cocofu,

We hope this message finds you well. We have successfully accessed the URL you provided without encountering any issues. Should you require modifications to URLs on your website or need to block URLs containing additional GET parameters, we recommend making the necessary changes in your server’s .htaccess file. For assistance with these modifications, please contact your hosting provider, as such request is not theme support related.

If your inquiry pertains to a different issue, we kindly ask you to provide us with more detailed information so that we can offer the appropriate support.

Additionally, we would like to remind you that it is not necessary to duplicate messages in the private area. This section is intended exclusively for sharing confidential information, such as website access credentials or other sensitive details.

Thank you for your attention to these guidelines. We look forward to assisting you further.

Best regards,
Jack Richardson
The 8Theme Team

#409537 Copied

cocofu

Participant

August 18, 2024 at 05:32

https://hautecouture-co.com/shop/?filter_cat=bestsellers,bags

For this filter, when I clicked on other filters, the previous filter could not be deleted.

For example, if I clicked bestsellers before and then clicked bags, bestsellers is still filtered.

Files is visible for topic creator and
support staff only.

#410570 Copied

Jack Richardson

Support staff

August 19, 2024 at 07:40

Dear @cocofu,

We hope this message finds you well.

We would like to inform you about the basic functionality of our current product categories widget. Should you wish to explore alternative options, we recommend considering the default WooCommerce Product Categories widget. For your convenience, you can view it here: https://prnt.sc/yKJb3lGmzzqW.

Additionally, if you have suggestions for enhancements to our built-in Categories filter widget, we warmly invite you to submit a feature request. Your feedback is invaluable and can be submitted here: https://www.8theme.com/roadmap/.

Thank you for your attention and collaboration.

Best Regards,
Jack Richardson
The 8Theme Team

#410678 Copied

cocofu

Participant

September 17, 2024 at 09:00

https://prnt.sc/yKJb3lGmzzqW

Hello, I found you and sent me this function. I am now filtering products and losing the layout. Now no matter which category I click, it only shows one category.

#414675 Copied

cocofu

Participant

September 17, 2024 at 09:09

Now he is focusing on dresses, but he can’t show not only dresses, but all the products.

Files is visible for topic creator and
support staff only.

#414677 Copied

Andrew Mitchell

Support staff

September 18, 2024 at 14:30

Hello, cocofu,

Thank you for reaching out to us.

We have identified an issue concerning the malfunctioning of the filters on your platform. It appears that there is a duplicate request for content being processed. Initially, our filter is triggered, followed by another trigger a few milliseconds later. This secondary trigger is returning incorrect products, and we suspect it might be caused by the ‘woocommerce-products-filter’ plugin.

Could you please disable this plugin, as the access credentials to your admin panel are no longer valid, and then recheck the issue?

We appreciate your cooperation and look forward to resolving this matter efficiently.

Best Regards,

The 8Theme Team

Files is visible for topic creator and
support staff only.

#414921 Copied

cocofu

Participant

September 18, 2024 at 16:12

Is this the filter?

Files is visible for topic creator and
support staff only.

#414934 Copied

cocofu

Participant

September 18, 2024 at 16:16

Please tell me how to solve it. It was fine before. This plugin also comes with your template.

#414935 Copied

Andrew Mitchell

Support staff

September 19, 2024 at 07:58

Hello, cocofu,

We hope this message finds you well. To begin, we recommend that you disable the ‘woocommerce-products-filter’ plugin as an initial troubleshooting step.

Please note that the ‘woocommerce-products-filter’ plugin is not included with our theme. You can view the list of plugins that are bundled with our theme either through the “Plugins Installer” tab in your admin panel or on the 8theme website under the downloads section.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#414994 Copied

cocofu

Participant

September 19, 2024 at 09:25

https://hautecouture-co.com/shop/?filter_cat=bestsellers

I disabled them all, but it still doesn’t work. What should I do?

#415019 Copied

Andrew Mitchell

Support staff

September 20, 2024 at 12:12

Hello, cocofu,

Thank you for reaching out to us regarding the issue you are experiencing with your website, https://hautecouture-co.com/shop/?filter_cat=bestsellers.

We understand the importance of resolving this promptly. To assist you effectively, we would need access to the administrative panel and FTP details. Could you please provide us with the necessary credentials? Rest assured, your security and privacy are our top priorities, and all information you provide will be handled with the utmost confidentiality.

Once we have access, our team will promptly investigate the issue and work towards a resolution. If there are any specific instructions or additional information you think might help us in the process, please do not hesitate to include that in your response.

Best Regards,
8Theme’s Team

#415261 Copied

cocofu

Participant

September 20, 2024 at 13:33

FTP account and password

Please contact administrator
for this information.

#415274 Copied
Tagged: effective ecommerce solutions, middle bottom parts, no short codes, static blocks, woocommerce templates, wordpress
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