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Xstore Theme not working properly after full installation

This topic has 11 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

Mahamud Hassan

Participant

August 2, 2024 at 19:47

Hi,
I have installed the theme correctly to follow the guideline from your video but it’s not working. Just partially some contents loaded. Please check. It’s urgent for me. Thanks!

Website: https://timefusion.shop/

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#408575 Copied Theme version: 9.3.15

10 Answers

Tony Rodriguez

Support staff

August 3, 2024 at 07:17

Hello, @Mahamud Hassan,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please delete the demo content: https://paste.pics/RLWB5 and reimport the demo again on your site.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

#408605 Copied

Mahamud Hassan

Participant

August 3, 2024 at 10:38

Can you please help me to do this by telling me how to do?

#408631 Copied

Tony Rodriguez

Support staff

August 3, 2024 at 11:13

Hello, @Mahamud Hassan,

Thank you for your response.

To assist you with importing the demo onto your site, we kindly request that you provide the cPanel login details. Please ensure that these details are submitted through the private content area for security purposes.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#408634 Copied

Mahamud Hassan

Participant

August 3, 2024 at 20:48

How to give that? Do i have to create a new user or have to give admin access?

#408672 Copied

Tony Rodriguez

Support staff

August 5, 2024 at 05:53

Hello, @Mahamud Hassan,

Thank you for your response.

To facilitate the creation of cPanel access, we kindly request that you contact your hosting provider directly. They are equipped to assist you efficiently with this process.

Thank you for your understanding and cooperation.

Best Regards,
8Theme’s Team

#408766 Copied

Mahamud Hassan

Participant

August 7, 2024 at 17:21

Hi,
Does any of your demos from 130 compatible with execution time 60? I can’t upgrade my Hosting for now. So let me know the solution.

#409385 Copied

Mahamud Hassan

Participant

August 7, 2024 at 22:29

I need fast response with fast solution please.

#409403 Copied

Tony Rodriguez

Support staff

August 8, 2024 at 05:04

Hello, @Mahamud Hassan,

Thank you for your response.

We kindly request that you review the requirements for the Xstore theme as outlined in our documentation. You can access the relevant information via the following link: [Xstore Theme Requirements](https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/).

Please note that the minimum required maximum execution time is between 120 and 180 seconds. We recommend contacting your hosting provider to ensure that your server meets these minimum requirements.

And try to import a demo on your site.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#409423 Copied

Mahamud Hassan

Participant

August 8, 2024 at 08:37

Namecheap suspended my hosting to uploading the Xstore theme.

Files is visible for topic creator and
support staff only.

#409466 Copied

Andrew Mitchell

Support staff

August 8, 2024 at 17:00

Hello, Mahamud Hassan,

We kindly advise you to switch to a server that meets the minimum requirements necessary for our theme. Please be aware that we cannot guarantee the optimal functionality of the theme on servers that do not comply with these specifications.

Best regards,

8Theme’s Team

#409571 Copied
Tagged: full installation problems, woocommerce wordpress templates, woocommerce xstore installation errors, wordpress xstore theme fixes, xstore theme issues, xstore theme troubleshooting
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