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Some products are not editable in main portal

This topic has 2 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Tony Rodriguez

Safe Desires

Participant

August 4, 2024 at 18:22

https://safedesires.com/wp-admin/post.php?post=106339&action=edit

These products also have variation issues on the site, meaning that making color or size selection won’t change the information on the public site

Please, contact administrator
for this information.

#408742 Copied Theme version: 9.3.16 WooCommerce version: 9.1.4

1 Answer

Tony Rodriguez

Support staff

August 5, 2024 at 06:36

Hello, @Safe Desires,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Have you imported this product: https://safedesires.com/wp-admin/post.php?post=106339&action=edit

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#408770 Copied
Tagged: non-editable woocommerce products, product editing problems, troubleshooting woocommerce themes, woocommerce themes, wordpress main portal, wordpress woocommerce issues
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