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Errors in preview mode showing up when editing header ? XTheme

This topic has 6 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

August 5, 2024 at 21:27

https://share.cleanshot.com/vNk46Cn9

https://share.cleanshot.com/3YJzLBd1 also shows this with and without litespeed plugin

https://share.cleanshot.com/dcXzdYf3

https://share.cleanshot.com/b9LJyJg1

Please, contact administrator
for this information.

#408883 Copied Theme version: 9.3.16

5 Answers

Jack Richardson

Support staff

August 6, 2024 at 07:31

Dear @Aulakh, Sam,

I hope this message finds you well. We have recently reviewed your website and noticed that the notices we expected to see are not currently displayed. Could you kindly provide us with a direct link to the relevant page where these notices can be viewed?

Additionally, we would like to remind you to refrain from publicly sharing any source code related to our project. As the proprietary theme code is confidential, we must insist that it not be made accessible in the public domain.

Thank you for your attention to these matters. We appreciate your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

#408918 Copied

Aulakh, Sam

Participant

August 6, 2024 at 14:19

Read the above i gave plenty of screenshot showing preview mode has errors

#409065 Copied

Jack Richardson

Support staff

August 6, 2024 at 14:34

Dear @Aulakh, Sam,

I hope this message finds you well.

We have thoroughly reviewed the screenshots you provided and have examined the preview mode of your headers at the following link: https://prnt.sc/5-b3Fyv8qgNn. Currently, we are not observing any issues.

To assist you further, could you please confirm if the problem persists on a specific URL, or if any recent modifications might have resolved the issue? If the issue is still present, kindly provide us with the URL or the steps necessary to replicate the problem.

We are committed to resolving any issues you encounter, but we require additional information to accurately recreate and address the problem. Thank you for your cooperation and understanding.

Best regards,
Jack Richardson
The 8Theme Team

#409078 Copied

Aulakh, Sam

Participant

August 6, 2024 at 15:37

preview mode looks ok for now

#409094 Copied

Andrew Mitchell

Support staff

August 6, 2024 at 15:37

Dear Aulakh, Sam,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#409095 Copied
Tagged: header editing errors, preview mode issues, woocommerce errors, woocommerce header issues, wordpress templates editing
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Errors in preview mode showing up when editing header ? XTheme

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