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WEBSITE SLOW PROBLEM OPEING VERY SLOWLY - by mohammed farhan

This topic has 2 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Luca Rossi

mohammed farhan

Participant

August 6, 2024 at 10:12

Hi, my name is Farhan. My website is opening very slowly, and I can’t figure out the reason. Please solve this issue. This has been happening for the past two weeks, and the website opens very slowly.

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#408947 Copied Theme version: 6.5.5

1 Answer

Luca Rossi

Support staff

August 7, 2024 at 04:35

Hi @mohammed farhan,

Thank you for contacting us and for using XStore.

1. Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2. Please be aware that website speed optimization falls outside the standard scope of support services we offer. For more details on what our support entails, please refer to the Envato privacy policy: https://themeforest.net/page/item_support_policy.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team.

#409162 Copied
Tagged: boost woocommerce site speed, fix slow woocommerce site, improve woocommerce speed, slow website solutions, website speed optimization, wordpress performance enhancement, wordpress woocommerce templates
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