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Single product – Columns of gallery thumbnail

This topic has 4 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Jack Richardson

Jonathan

Participant

August 6, 2024 at 10:38

Hello,

This is the second online store I am creating with the Xstore theme.

The first store I made a few months ago, allowed me to choose the amount of columns or images (thumbnail) displayed in the product gallery.

In that store, I set it for 4 columns so that the thumbnails look smaller:

https://prnt.sc/HndHH_s4e-QK

Now that I am creating the second store, I have noticed that this option no longer appears and I cannot change the number of columns of the thumbnails and modify their size.

https://prnt.sc/fP2KfdGlRMir

If I try to search in the elementor search engine, the option appears:

https://prnt.sc/YnIdoyvZHgVX

But once selected, the element is not available:

https://prnt.sc/gQg_uLmwDL25

Has this option been disabled or moved? Is it possible to change the number of columns or select the size of the thumbnails in another way?

Thank you very much

Please, contact administrator
for this information.

#408966 Copied Theme version: 9.3.15

3 Answers

Rose Tyler

Support staff

August 6, 2024 at 10:58

Hello Jonathan,

Thank you for reaching out to us.

We can’t log in, unfortunately. Please check the credentials.

Additionally, update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#409025 Copied

Jonathan

Participant

August 6, 2024 at 11:21

Hello,

I have updated the theme and plugin.
I have modified the login credentials, could you please try again?

Thank you.

Please contact administrator
for this information.

#409032 Copied

Jack Richardson

Support staff

August 6, 2024 at 13:48

Hello @Jonathan

This option is still available but you need to activate the ‘Slider for thumbnails’ setting as the configuration of columns is depended on that settings -> https://prnt.sc/Ue-dWg4bZUv6.

Kind regards,
Jack Richardson
The 8theme’s team

#409061 Copied
Tagged: best woocommerce themes, optimized woocommerce gallery thumbnails, quality woocommerce product display, single product gallery, top selling woocommerce designs, woocommerce thumbnail columns
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