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The theme is not supporting in creating a brand page

This topic has 11 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Plethora

Plethora

Participant

August 6, 2024 at 12:42

I am trying to create a brand main page similar to the SS but unable to. kindly guide accordingly.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#409048 Copied Theme version: 9.3.16

10 Answers
Jack Richardson

Support staff

August 6, 2024 at 14:06
Dear @Plethora,

Thank you for reaching out to us.

We regret to inform you that we currently do not have the Brands Grid widget available. However, we suggest using our Brands Carousel Elementor widget as an alternative. To achieve the desired appearance, you may need to apply some additional CSS. Here is an example of how you can modify the appearance:
```
selector .swiper-wrapper {
    transform: none !important;
    flex-wrap: wrap;
    cursor: default !important;
    border: 1px solid #e1e1e1;
    border-bottom: none;
    border-right: none;
}

selector .swiper-slide {
    width: 25% !important;
    float: left;
    margin: 0 !important;
    border: 1px solid #e1e1e1;
    border-left: none;
    border-top: none;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 15px;
}

selector .swiper-container {
    overflow: visible;
}

selector .categories-mask h3 {
    margin: 0;
}
```
You can view the potential outcome here: https://prnt.sc/m8hnt-8DIS_E.

Regarding your request for assistance with building unique Brands, Categories, and Shop pages, we highly recommend consulting the documentation for our XStore Products Archive Builder. This resource provides comprehensive guidance and can be accessed here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor.

Should you have any further questions or require additional support, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team
#409062 Copied
Plethora

Participant

August 7, 2024 at 07:26

Can you please check why the header menu dropdown is not visible on the mobile display?

header #2555 customs are changed. kindly look into that again, as per my previous topic about header you made changes, after that I am unable to open the menu section on mobile and now the overlay has been changed.

#409190 Copied

Jack Richardson

Support staff

August 7, 2024 at 09:03

Hello @Plethora,

Your mobile menu content was not shown on mobile devices because you had the width of off-canvas content set to 0px -> https://prnt.sc/0ntrMdauKLaY. We reseted the option so it is default value.

Please, check now !

Note: we suggest to create separated topics for separated questions as it would be much better for our support to manage the topics between our support managers and clients could find the solution for similar request faster rather than reading whole conversation containing different questions inside.

Kind regards,
Jack Richardson
The 8theme’s team

#409237 Copied

Plethora

Participant

August 7, 2024 at 09:05

(The menu dropdown is still not visible)

Also,
Buttons on the hover middle are not working on mobile view in product archives.

#409238 Copied

Jack Richardson

Support staff

August 7, 2024 at 09:25

Hello @Plethora,
Are you able to make some screenshots for better understanding the issue for us ?
Also, please, provide us urls for the pages you faced issues on (use private area).
Kind regards, Jack Richardson

#409247 Copied

Plethora

Participant

August 7, 2024 at 09:33

please find it below

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#409248 Copied

Jack Richardson

Support staff

August 7, 2024 at 12:39

Hello @Plethora
Please, clear your browser cache and check again or open the web-site from incognito window on your device. Below are attached the version we tested on our devices.
Kind regards, Jack Richardson

Files is visible for topic creator and
support staff only.

#409303 Copied

Plethora

Participant

August 9, 2024 at 09:31

The CSS code you provided looks something like this.

Please contact administrator
for this information.

#409629 Copied
Jack Richardson

Support staff

August 9, 2024 at 12:35
Hello @Plethora

We added next CSS to the Brands Carousel widget on your page:
```
selector .swiper-slide img {
    height: 100px;
    width: auto;
    object-fit: contain;
}
```
Please, check the results now !

Kind regards,
Jack Richardson
The 8theme’s team
#409659 Copied
Plethora

Participant

August 9, 2024 at 13:39

Much appreciated

#409668 Copied
Tagged: brand page support, customize woocommerce theme, ecommerce site troubleshooting, resolve woocommerce issues, woocommerce theme issues, wordpress brand page, wordpress templates problem
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The theme is not supporting in creating a brand page

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