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The shop page notice message cannot disappear

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

Sam

Participant

August 6, 2024 at 19:05

Hi,

I refreshed the shop page several times, this notice message cannot disappear.

I want the message to disappear after refreshing the page.

How do I do?

Thank you.

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#409127 Copied Theme version: 9.3.16

1 Answer

Tony Rodriguez

Support staff

August 7, 2024 at 06:36

Hello, @Sam,

Thank you for contacting us and for using XStore.

Upon reviewing your website’s shop page, we did not observe any notification messages. For your reference, please find a screenshot of the page here (https://paste.pics/RMUCV).

We kindly ask that you clear your browser cache and revisit the page to see if the issue persists.

Should the problem continue, we would greatly appreciate it if you could capture a video demonstrating the issue and your actions. Once recorded, please upload the video to a file-sharing service and share the link with us.

Thank you for your cooperation. We are committed to resolving your concern as swiftly as possible.

Best regards,
The 8Theme Team

#409177 Copied
Tagged: best selling themes, effective ecommerce solutions, message disappearance, shop page notice, troubleshoot woocommerce, woocommerce themes
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