The shop page notice message cannot disappear

This topic has 2 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Sam
    Sam
    Participant
    August 6, 2024 at 19:05

    Hi,

    I refreshed the shop page several times, this notice message cannot disappear.

    I want the message to disappear after refreshing the page.

    How do I do?

    Thank you.

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 7, 2024 at 06:36

    Hello, @Sam,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website’s shop page, we did not observe any notification messages. For your reference, please find a screenshot of the page here (https://paste.pics/RMUCV).

    We kindly ask that you clear your browser cache and revisit the page to see if the issue persists.

    Should the problem continue, we would greatly appreciate it if you could capture a video demonstrating the issue and your actions. Once recorded, please upload the video to a file-sharing service and share the link with us.

    Thank you for your cooperation. We are committed to resolving your concern as swiftly as possible.

    Best regards,
    The 8Theme Team

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